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Tagged in Referral

Suggestions For Utilizing Facebook To Build Referrals?

Asked by Marcy Schacter from Make Healthy Taste Great

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Has anyone found a great system for automating referrals through a simpleFacebook page

How-To Articles

Tagged in Research

How To Actually Generate Customers On Professional Networks: Part 1

Asked by Julbert Abraham from AGM - LinkedIn Marketing & LinkedIn Training

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If you're wondering if you can get clients from a professional network such as LinkedIn or Alignable (or any... Read Full Answer

Data & Insights

Tagged in Sales & Promotions

10 Actually Actionable Benefits Of List Building

Asked by Juan Manuel Colome from Top Response Marketing

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What is List Building all about?

List building refers to a continuous process of adding new and updated subscribers to your list.... Read Full Answer

Local Business Stories

Tagged in Local

Celebrating Small And Locally-owned Businesses With Bill Brunelle of Independent We Stand

Asked by Alan Belniak from Alignable

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Today's special edition of the Local Business Stories by Alignable podcast highlights... Read Full Answer

How Do You Ask For Referrals?

By Stanley McCall · Posted on Tuesday, January 10, 2017 · Tagged in Word-of-Mouth

I had a client this week ask me for a card so that she could give it to her friend. What do you say to your clients so that they will refer your to their friends? Do you offer any incentive? Do you follow up with an e-mail?

Most Liked Answer

David J Dunworth International Best Selling Author from Marketing Partners
56 Locals Recommend Them • Answered on Wednesday, January 11, 2017

Referrals are what we count on to grow our business. We use a process, consistent with every prospect AND client. Believe it or not, we have received referral business from those that chose not to use our services for one reason or another. Our process is simple, straight-forward and works so well, we ought to patent it, except that it is nothing more than common business sense.

When we meet with a prospect, we tell them that they cannot spend money that day, even if they want to. We use this "getting to know you" meeting to establish needs, wants, desires. We... (more)

Stanley McCall from The Ancaster Handyman
1 Local Recommends Them • Replied on Wednesday, January 11, 2017

I like your aproach to doing business with new clients David. Unfortunately that would not work in my business.. A lot of my work as a handyman is just a couple of hours and if I get a repeat call it could be 6 months to over a year later. I don't go to see clients to give quotes. I just go and do the jobs and charge for the time it takes.

Robert Wiesman from LegalShield/IDShield Independent Associate
3 Locals Recommend Them • Answered on Sunday, February 5, 2017

I have had many clients who are on the books ask me for a card so that they could pass it on to a friend and business owners they know. Before handing them a card I ask if they have a cell phone and would like my electronic card or would a standard card be better. If they say they want it sent to a mobile phone I now have their phone number so I can follow up with them at a later time.

I love working the phones and calling current customers and friends and asking them a few questions.

1. Who do you know that is a renter, looking to buy a house or car?

2. Who do... (more)

Geoffrey Unruh from LegalShield/IDShield Independent Associate-Geoffrey Unruh
3 Locals Recommend Them • Answered on Saturday, January 14, 2017

My approach is asking people to watch a video on our services. If I sent you a link to a video would you watch it? It will only take a few minutes. They say yes I ask what's the best email to send the information.

Stanley McCall from The Ancaster Handyman
1 Local Recommends Them • Replied on Saturday, January 14, 2017

Hi Geoffrey, would you mind sharing your video. I like this, you are getting their e-mail information as well as permission to sent them a video.

Curtis DeCora from Superior Marketing Group
2 Locals Recommend Them • Replied on Tuesday, January 17, 2017

Geoffery, I haven't known many folks to have success by putting that responsibility in their hands. Typically, a scheduled meeting time to present your information will go much further than sharing a video with them. Do you find success is closing deals by sending them a video? Thanks in advance

Curtis DeCora from Superior Marketing Group
2 Locals Recommend Them • Answered on Thursday, January 12, 2017

Stanley, I notice you are a handy man. To illustrate my point of advice, not a single person who offered up advice asked what you did for a living. I'm a firm believe that we need to listen to understand, versus listening to reply.

Stanley, I have a client out of Boca Raton, Florida who is also a handyman. We developed a referral program for his clients. As we understand handyman work is an ongoing and ever developing process that provides opportunities for multiple projects for purposes of increasing the value of ones home. With that being said, your... (more)

Stanley McCall from The Ancaster Handyman
1 Local Recommends Them • Replied on Thursday, January 12, 2017

I like your point "we need to listen to understand, versus listening to reply"

I went to your FB page and red your blog about the diffrent kinds of leads and they all need to be educated.

I have never paid for leads. People call me because they have found me and they need something fixed. If they want me to come and give them a quote they are price shopping. I educate them on how I do business, I give them an estimate on how long I think it will take and tell them to check out my web site and give me a call when they are ready to make an appointment. I will... (more)

Curtis DeCora from Superior Marketing Group
2 Locals Recommend Them • Replied on Tuesday, January 17, 2017

Stanley, I don't sell leads. I actually help businesses like you develop your own leads through leveraging lead magnets, and building lists for purposes of filling your funnel.

I respect your approach, but my clients typically win the job over folks who utilize that particular approach. The mantra, "out of sight, out of mind..." is very real. The process of follow-up is very powerful and if persistent can generate a lot of new business simply by constant follow up.

There is a very different process and feel when you create urgency by asking them to pay for a... (more)

Gregory McBride from Organo Gold Stephen City Va.
11 Locals Recommend Them • Answered on Friday, January 13, 2017

I'm not sure exactly what you're asking but if a client takes a car to pass it on that's because they believe in you giving a client or customer your business card give them to so they have one for themselves and one that they can give to a friend as far as asking for referrals handing them the information is the best way now when you're sitting down like I do one-on-one face-to-face and at the end of our session if they say no but they're not interested I ask for a referral 2 or 3 and when they say yes I asked him to let the person know that I will be... (more)

Glou Stevens from gLou Coleman-Stevens
25 Locals Recommend Them • Replied on Saturday, January 14, 2017

I'm introducing a promotional incentive certificate program to MLMers. Would you be interested in looking at the program as an "add-on" marketing tool for your business?

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Asked By

Stanley McCall from The Ancaster Handyman
Ancaster, ON