How-To Articles

Tagged in Research

How To Actually Generate Customers On Professional Networks: Part 1

Asked by Julbert Abraham from AGM - LinkedIn Marketing & LinkedIn Training

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If you're wondering if you can get clients from a professional network such as LinkedIn or Alignable (or any... Read Full Answer

Data & Insights

Tagged in Sales & Promotions

10 Actually Actionable Benefits Of List Building

Asked by Juan Manuel Colome from Top Response Marketing

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What is List Building all about?

List building refers to a continuous process of adding new and updated subscribers to your list.... Read Full Answer

Local Business Stories

Tagged in Local

Celebrating Small And Locally-owned Businesses With Bill Brunelle of Independent We Stand

Asked by Alan Belniak from Alignable

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Today's special edition of the Local Business Stories by Alignable podcast highlights... Read Full Answer

How Often Do You Follow Up with Previous or Current Customers?

By Lynda Rivera · Posted on Tuesday, September 12, 2017 · Tagged in Selling



From my sales background I have always been told if you do not hear back after 3 attempts to just call it a quits. But with my individual business ventures I do not hound the same way. I do not pitch. So I am curious how often you follow up with previous or current customers?

Most Liked Answer

Mark Mehling (Mark@TakeControlMarketing.com) from Take Control Marketing
84 Locals Recommend Them • Answered on Wednesday, September 13, 2017
Sales stats pix

Hi Lynda, your sales trainer stinks.

This graphic may answer your question:

Hope that helps.

Mark

Tony Marterie from North Coast Industries
0 Locals Recommend Them • Answered on Saturday, September 16, 2017

Agree with Mark. You must make your customer feel that they are buying and you are not selling.

Jodie Nelson from Carlisle Show Room
1 Local Recommends Them • Answered on Friday, September 15, 2017

I've heard that it takes 5 - 7 touches to reach certain people. This could be the initial meeting clear up until a purchase. I don't always follow that rule and could do much more. I agree with Mark's answer below.

John Pratt from Edward Baumann Clothiers
2 Locals Recommend Them • Answered on Thursday, September 14, 2017

These days, in a highly competitive, fast-pace world we live, it takes anywhere from 8-12 times of periodic contact before you can make a sale.

Kristen Fowler from Tate's Creek Pet Sitting
2 Locals Recommend Them • Answered on Friday, September 15, 2017

I try to keep my Facebook page up to date so that my clients are seeing my name out there regularly. If I haven't heard from someone in a while, I'll just text them and say hi, how is your pet doing? I have a very personal small business so I treat customers like a friend, and keep up with them occasionally. I try not to email often. People have so much junk mail these days that frequent email is just an annoyance.

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