How-To Articles

Tagged in Research

How To Actually Generate Customers On Professional Networks: Part 1

Asked by Julbert Abraham from AGM - LinkedIn Marketing & LinkedIn Training

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If you're wondering if you can get clients from a professional network such as LinkedIn or Alignable (or any... Read Full Answer

Data & Insights

Tagged in Sales & Promotions

10 Actually Actionable Benefits Of List Building

Asked by Juan Manuel Colome from Top Response Marketing

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What is List Building all about?

List building refers to a continuous process of adding new and updated subscribers to your list.... Read Full Answer

Local Business Stories

Tagged in Local

Celebrating Small And Locally-owned Businesses With Bill Brunelle of Independent We Stand

Asked by Alan Belniak from Alignable

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Today's special edition of the Local Business Stories by Alignable podcast highlights... Read Full Answer

The Top 20 Most Trusted Brands By Small Businesses

By Dan Slagen · Posted on Tuesday, April 25, 2017 · Tagged in General Discussion



We're thrilled to release the Most Trusted Brands in Small Business today!

Based on more than 23,000 business owner ratings by across 86 brands, this report highlights the brands small business owners across North America trust most (and least) in operating their business.

View the full image

Download the pdf

How to use this information (click on the links below)

  • Selecting a vendor: check out Brand Ratings on the menu bar to see which brands work best.
  • Share your insights: which brands have worked well (or not) for you? Rate and Review them.

We hope you enjoy seeing what your peers think and hope you'll let us know your thoughts and the other brands you'd like to see added!

Most Liked Comment

James Murphy from Real Wisconsin Website Design
18 Locals Recommend Them • Posted on Wednesday, April 26, 2017

I do not think that Facebook belongs in the Trusted Group(s) at ALL! They are big YES but they are very Biased and also manipulate information based on personal politics. They are NOT to Be Trusted At All!


Joanna Mastrocola from Alignable
156 Locals Recommend Them • Replied on Thursday, April 27, 2017

Hey James- You can share your thoughts, and let your voice be heard, on the Facebook brand rating page here- https://www.alignable.com/insights/how-likely-a...

Most Engaging Comment

Stuart Mills from Imparts Online Ltd
1 Local Recommends Them • Posted on Thursday, April 27, 2017

It was a very interesting list. I was shocked by some of the companies on here. Although we are in a slightly different business (specialty auto parts). I cannot believe FEDEX is on that list. They are the worst shippers. They have the most delayed orders and the most angry customers when parts don't arrive on time. They're customer reps are trained to lie and we used to catch them frequently. I was surprised to Amazon so high, but then I realized it was for businesses to by from, not sell on. Very surprised to so many Big Companies although when you think... (more)


Dan Slagen from Alignable
156 Locals Recommend Them • Replied on Thursday, April 27, 2017

Appreciate the insight, Stuart. Sounds like you have some great insights that would be helpful for brand reviews - http://nps.alignable.com


Cynthia Webb from Cynthia Webb Designs
2 Locals Recommend Them • Replied on Monday, May 1, 2017

I know many folks who sell on Amazon and are doing quite well. Like anything else, you have to look at all sides of the equation.

FedEx ships over 11 million packages a DAY. Think they have to be doing something right to keep that up.


Justin Laxton from Weiner's Ltd
1 Local Recommends Them • Replied on Tuesday, June 27, 2017

We use FedEx to ship packages daily and have little to no issues. When we do have a problem, we contact our Sales Rep and its usually taken care of within a couple of hours. Our time-in-transit to a good portion of the country is also a day faster than with UPS.

I would agree though, if you're trying to do anything by calling the FedEx 800 number, you're likely wasting your time.

For a little reference, we had used UPS for about 20 years and made the switch a little over a year ago due to a number of customer service issues with in our "in-house rep" including... (more)

Shane Anciso from Secret Simple Computer Repair
2 Locals Recommend Them • Posted on Monday, June 12, 2017

Thumbtack does not deserve to be compared to CRM companies! Its a lead generating company for techs like myself to grow our local business!

While definitely not a fit for every kind of business with a service component it has been a God-send for my Mac & Windows PC demon exorcism business!

Has increased my overall revenues by over 60% over the last two years generating me over 200 target leads in which my average cost has been just under $3 per lead.

As for the rest...Meh.

Gene Gracey from Nature's Looking Glass
1 Local Recommends Them • Posted on Thursday, April 27, 2017

I share Stuart's opinion of FedEx. My opinion is formed from personal experience. They sent me a shipment but delivered to the wrong address! They sent to Fairfield instead of Walnut Creek. Nothing about the address they delivered to was correct. Instead of correcting their error and sending it to the correct address, they sent it all the way back to the shipper who was in New Jersey!! Talk about delayed shipment !


Cynthia Webb from Cynthia Webb Designs
2 Locals Recommend Them • Replied on Monday, May 1, 2017

With the millions of packages they deliver daily, there are errors, just as in UPS, but, they do an incredible job overall. Look at the overall correct rate.

Debra Land from Healthy Alternatives for Life
1 Local Recommends Them • Posted on Friday, April 28, 2017

Very interesting. The information and different views. I have been waiting a trustworthy outlet to promote my business. I use facebook, linkedin and my website.(right now it is now to revamp). I want to reach a group of people that are serious about their health and health journey.

All in all it gave me some food for thought.


Dan Slagen from Alignable
156 Locals Recommend Them • Replied on Friday, April 28, 2017

Glad you found it useful, Debra! Thank you for the note, and if you're looking to get ideas from the community about how to better grow your business post the question in the Ask & Learn section!

Creg Todd from Advanced Integrated pest Management
3 Locals Recommend Them • Posted on Wednesday, April 26, 2017

WOW!! Thank you so much

This is a wealth of knowledge.


Dan Slagen from Alignable
156 Locals Recommend Them • Replied on Wednesday, April 26, 2017

Glad to hear it, thanks for the note Creg!

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Posted By

Dan Slagen from Alignable
Boston, MA