How-To Articles

Tagged in Research

How To Actually Generate Customers On Professional Networks: Part 1

Asked by Julbert Abraham from AGM - LinkedIn Marketing & LinkedIn Training

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If you're wondering if you can get clients from a professional network such as LinkedIn or Alignable (or any... Read Full Answer

Data & Insights

Tagged in Engineering & IT

10 Actually Actionable Benefits Of List Building

Asked by Juan Manuel Colome from Top Response Marketing

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What is List Building all about?

List building refers to a continuous process of adding new and updated subscribers to your list.... Read Full Answer

Local Business Stories

Tagged in Local

Celebrating Small And Locally-owned Businesses With Bill Brunelle of Independent We Stand

Asked by Alan Belniak from Alignable

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Today's special edition of the Local Business Stories by Alignable podcast highlights... Read Full Answer

Plumbers, How Do You Deal With Negative Online Reviews?

By Joanna Mastrocola · Posted on Tuesday, May 16, 2017

Chris Osborne from Osborne Plumbing & Drain
0 Locals Recommend Them • Answered on Wednesday, May 31, 2017

I try to respond to the person's review in a prompt manor. I do not try to make excuses. I just simply try to explain and apologize. Keep it simple and be honest.

Wayne Bommer from W.R. Bommer Plumbing and Drain Cleaning
3 Locals Recommend Them • Answered on Sunday, May 21, 2017

You should accept the comments, but keep in perspective. Thank them for the opportunity to take the opportunity to look into the matter and have a chance to correct any issues that may need correction. It is most important to respond to each. There seems to be some customers that can't or won't be satisfied. If necessary ask them what you can do to satisfy them and do it if reasonable.

Lonnie Perry from Majestic Plumbing & Electric
0 Locals Recommend Them • Answered on Thursday, May 18, 2017

Respond with only truth. Own your mistakes and never attack.

Oscar A from Ez Plumbing & Home Improvement CFC056969
0 Locals Recommend Them • Answered on Thursday, May 18, 2017

you need to have a great customer services and really good technician thats it and you will keep it up 5start

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Joanna Mastrocola from Alignable
Boston, MA