I have had one customer write a review that was a complete lie on Google about me, and it brought my ratings down below Five Stars. 4.8 This is a total untrue statement and I can't get Google business directory to take it off. I have been in business for 9 years and have 16 five star reviews on Google Business Directory which gave me a FIVE star overall? Also the yellow pages, and I have 26 five star reviews on that there. What do you do about a customer that is impossible to please and then bullies you to work for nothing or they will write a bad review? Well, he did it. I tried to appeal to him but he wrote hateful statements. I will never get to 5 stars again, just because of you one star review? I really believe in review and take them seriously. Should I write a rebuttal? I can't say one nice thing about this very mean client as what he said didn't happen. What would you do?
What Would You Do About a Client That Lied in Review on Google Directory?
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