JP Morgan Chase Turns Its Back on Small Business Clients

Posted by:

Pamela Vivion-Brooks

Highly recommended
Pipe and Sewer Inspections, Pipecam, Inc
22 Questions answered
Answered on May 2nd, 2020

We bank with First Republic Bank in Livermore and are a small client.  Bobby made us feel like we were his only client.  He helped me through the entire PPP application process, called and texted me to make sure that I saw and attended to documents as soon as they were sent to me.  He even texted me on the Saturday night that our loan funded (who does that anymore??) and we literally got our application number the day before the first round ran out of funding.  So lucky!  

After hearing the horror stories that other small businesses were telling, I was so grateful that we bank with a bank that is ethical and truly dedicated to serving their clients regardless of their size.  Shame on Chase.

1 Reply

Business from Medley, FL
May 3rd, 2020
Very good, the small bank is personal customer service.
See all 902 comments