CAJ Paralegal, Shannonville ON
Pamela Thompson from CAJ Paralegal

Pamela Thompson

CAJ Paralegal

Shannonville, ON
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Highly Recommended (28)
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About Us

Pamela Sero-Thompson - licensed Paralegal with the Law Society of Upper Canada has been practicing since 1997 and a Partner at CAJ Paralegal, Pamela holds Diplomas in Paralegal Administration, Law Enforcement and Criminalistics, Dog Training for Law Enforcement and Certificate in Family Law, Pamela has worked in the legal field for 24 years in the areas of Security, Private Investigations, and Immigration.
Pamela deals in Summary Criminal Offences, Small Claims. Provincial Offences, and Highway Traffic Offences, Landlord Tenant, Criminal Injuries.
Holds a certificate for OHRC - Human Rights 101 (Ontario Human Rights Commission, and Dr of Divinity D.D.

How We Got Started

Started out small and slowly began to build CAJ into a business it is today, We have three (3) offices and Seven (7) Paralegal, Associates, ready to assist you, We strive to assist those in need of our services, open 7 days a week and available 24/7.

The products and services we offer

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Products & Services
Legal Services
Traffic Ticket, Small Claims, Landlord Tenant, Property Tax Appeals
Legal Services
Cities we cover Perth, Sharbot Lake, Smiths Falls, Ottawa, Brockville, Kemptville, Kingston, Renfrew, Pembroke, Cornwall, Alexandria, Morrisburg,...
Traffic Tickets
In some cases getting a traffic ticket can carry serious penalties, which can result in the loss of your licence and possible impoundment of your v...
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Recommendations Given (109)
"Excellent Service "
"excellent service "
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Recent Activity
What are some free ways to drive more visibility for your business?
Pamela from CAJ Paralegal Answered this on February 12, 2020
Volunteer at events get out to meet the people,  (more) Volunteer at events get out to meet the people, 
How do you deal with customers or potential customers rejecting you?
Pamela from CAJ Paralegal Answered this on July 21, 2018
I don't let it bother me, Clients and Customers will always look for a way to save money, not the service and what you can do for them, I have found after a client has chosen to go with someone else I have received calls from them later to advise they wish they had gone with our company,... (more) I don't let it bother me, Clients and Customers will always look for a way to save money, not the service and what you can do for them, I have found after a client has chosen to go with someone else I have received calls from them later to advise they wish they had gone with our company, especially if they have seen us in court dealing with one of client, I always say you get what you pay for, cheaper is not always better. 
What's the best way to get new clients for your business?
Pamela from CAJ Paralegal Answered this on July 21, 2018
  We attract new customers from referrals of a current or past customer due to a good job and they, in turn, tell their family and friends.  (more)   We attract new customers from referrals of a current or past customer due to a good job and they, in turn, tell their family and friends. 
Would you ever promote your competitor?
Pamela from CAJ Paralegal Answered this on July 13, 2018
Yes, as they may be able to assist your customer/ Client where you can not, and your competitor may return the favor. be a team player.   (more) Yes, as they may be able to assist your customer/ Client where you can not, and your competitor may return the favor. be a team player.  
Do you ask your clients to leave a review after the sale of a service or product? Is this a good practice? Why or why not?
Pamela from CAJ Paralegal Answered this on June 16, 2018
I ask my clients to leave a review,  (more) I ask my clients to leave a review, 
Have you done a great job for a customer, and then later they ask you for 50% or more of their money back?
Pamela from CAJ Paralegal Answered this on June 16, 2018
Yes  I believe it happens every now and then to everyone, I have a client put a bad review on my company, I responded with a reply discrediting the review.  (more) Yes  I believe it happens every now and then to everyone, I have a client put a bad review on my company, I responded with a reply discrediting the review. 
How do you deal with an always dissatisfied customer?
Pamela from CAJ Paralegal Answered this on June 16, 2018
I have always you can not satisfy every client, out of 10 clients at least two will complain, just do the best you can. (more) I have always you can not satisfy every client, out of 10 clients at least two will complain, just do the best you can.
What's your best way to close a deal? Do you have any tried and true closing lines?
Pamela from CAJ Paralegal Answered this on June 08, 2018
We don't use sales pitches or closing lines (more) We don't use sales pitches or closing lines
What is your best method for getting new customers?
Pamela from CAJ Paralegal Answered this on May 15, 2018
Getting together at community events.  (more) Getting together at community events. 
How do you research what other people are charging for services?
Pamela from CAJ Paralegal Answered this on May 10, 2018
Every Paralegal in our area tries to stick to the same rates, although we do have some newbies charging above Seniors rates, not a problem, in my opinion, they are charging too much for the experience they actually have.  (more) Every Paralegal in our area tries to stick to the same rates, although we do have some newbies charging above Seniors rates, not a problem, in my opinion, they are charging too much for the experience they actually have. 
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Our Recognition

We're highly recommended by locals on Alignable

Highly Recommended

By 25+ Local Business Owners!

Team

Pamela Thompson from CAJ Paralegal
Pamela Thompson
Senior Paralegal and Business Ower