Are Millennial buyers less loyal?

Answered by:

Diane Lopez

Highly recommended
Crystal Factory
10 Questions answered
Answered on September 26th, 2019

I feel like our uniqueness caters to either generation. I know when we had our retail store and had more trinkets and crystal items and collectibles that the older generation was more drawn to that but over time...the younger generation may not like or want those things. I get several calls a day to find out how to sell or who will buy it from me (customer says this). Customer Service is a biggie too! I think you can sell your items based on listening to the needs of your customer be it in the item itself or price point, connection to customer and putting your best foot forward. Customer Service is very important to me as I am a consumer myself! We rely on word of mouth for repeat business!


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