How do you handle comments about how expensive your service is?

Answered by:

Edward Brown

Highly recommended
Wynnewood Park Service Center
28 Questions answered
Answered on June 12th, 2019
It’s not unusual for your customers to want 100 or more free mile tows , blame AAA.
They need to be asked  if they are members , and then should be told to call.
If they can’t wait, then tell them what the cost will be. You’re no AAA with hundreds of thousands of subscribers, and can’t  afford to offer them free service. Explain what some of the cost doing business are, or change how you do your business. 

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