Stacy L. Graham
The Master Technicians, Inc.
About Us
Free shuttle service, Free Wifi in the waiting room, senior discounts, preferred customer discounts, 24 month or 24,000 mile warranty, ASE Certified Staff, Factory trained technicians, Your Preventative Maintance Experts, Factory Parts. We have been voted Best Of The Best 16 times by the Auburn Journal readers.
How We Got Started
We wanted to offer an alternative to the dealers. More friendly, family based. Focus on what's important when it comes to your vehicle. Preventative Maintenance so you can get the 300,000 plus miles.
The products and services we offer
A/c Repairs
Acura
Lexus
Honda
Subaru
Toyota
Vehicle Maintenance
Lube Oil and Filter Change
Speciality Automotive Repair
Timing Belt
Timing Chain
Headgasket Repair
Automotive
Automotive Parts & Accessories
Automotive Repair
Automotive Company
Automotive Consultant
Transmission Repair
Diagnostic Center
Oil Lube & Filter Service
Automotive Repair Shop
Automotive Service
Automotive Services
After Hour Drop Off
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Recommendations Received (22)
Roberta Pickett
Rotary Club of Amador Upcountry
Highly Recommended
"Trustworthy, teamwork, integrity"
"Been using them for years. Never have had a problem. "
Products & Services
We do everything except for smog and sell tires. We also have reached out into the community and found some of the best body shops, windshield repl...
We specialize and ONLY work on Toyota, Honda, Lexus and Acura vehicles.
We specialize and ONLY work on Toyota, Honda, Lexus & Acura vehicles.
Recommendations Given (22)
Kathryn Gonzales
Dancing Dog Productions
Highly Recommended
"Dancing Dog Productions is wonderful and really helps with branding. Kathryn is professional and..."
Read more
"Dancing Dog Productions is wonderful and really helps with branding. Kathryn is professional and kind. Big community supporter too. "
"Donna knows her stuff, you can't go wrong with her. "
Recent Activity
Fellow business owners, mostly friends. I'm in Rotary so I get a great amount of exposure to people I admire in the business industry. Also I watch Ted Talks and videos.
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Fellow business owners, mostly friends. I'm in Rotary so I get a great amount of exposure to people I admire in the business industry. Also I watch Ted Talks and videos.
I don't think lazy, just time to recharge after busy days. Being a business owner, small or large, is a mentally demanding position and it can drain you. Many of my customers and all my employees are able to reach me 24 hours a day. I will check the messages and see if it is an emergency, if it...
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I don't think lazy, just time to recharge after busy days. Being a business owner, small or large, is a mentally demanding position and it can drain you. Many of my customers and all my employees are able to reach me 24 hours a day. I will check the messages and see if it is an emergency, if it is, I am on it, but if not, I allow myself time to deal with personal matters on nights and days off.
Be passionate and honest with your service
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Be passionate and honest with your service
I would not give any of my business to someone since I have heard bad stories of losing the business, think of Sherri's Berries in case, she hired someone to run the books and gave them a portion of her business and then ended up in a costly lengthy battle for that business she started. Sadly she...
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I would not give any of my business to someone since I have heard bad stories of losing the business, think of Sherri's Berries in case, she hired someone to run the books and gave them a portion of her business and then ended up in a costly lengthy battle for that business she started. Sadly she lost it.
I hire employees to do such tasks. We can't work on and in our businesses at the same time, if you do you will have a hard time. Good employees that are invested and believe in the business are key. Offer them good pay, benefits, training and reward the good behavior. You will find they will often step up to the plate when needed. Let them learn to make decisions on their own, give them power so you can take a day off and they can gain confidence in themselves. Be transparent in your business to the employees and they will reward you in success.
That's a loaded question. Is it the employees that support you each day and your dreams or is it the customers that you end up making a lifetime friendship?? I think it is both for me. Without the incredible employees giving me their all each day and the customers who continue to support me and...
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That's a loaded question. Is it the employees that support you each day and your dreams or is it the customers that you end up making a lifetime friendship?? I think it is both for me. Without the incredible employees giving me their all each day and the customers who continue to support me and my dreams, where would I be? Would I be here answering this question? I would say employees and customers.
My staff!! I have 12 of the most amazing Rock Stars there is. Dedication, hard work and raw talent. I'm a lucky owner of two shops and I wouldn't change any of the staff.
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My staff!! I have 12 of the most amazing Rock Stars there is. Dedication, hard work and raw talent. I'm a lucky owner of two shops and I wouldn't change any of the staff.
No, I don't charge extra for accepting credit cards and their fees. I would recommend looking at your merchant contract and making sure you are getting the best deal. I only sign for a max. of 2 years, but more often than not I review each year. I use my business banking merchant services and...
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No, I don't charge extra for accepting credit cards and their fees. I would recommend looking at your merchant contract and making sure you are getting the best deal. I only sign for a max. of 2 years, but more often than not I review each year. I use my business banking merchant services and they get the money in my account that evening and have the best pricing.
Keeping all the employees happy. Each have a different style and a way to approach them. Sometimes it feels like I forget my own identity and style when dealing with 12 people.
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Keeping all the employees happy. Each have a different style and a way to approach them. Sometimes it feels like I forget my own identity and style when dealing with 12 people.
When it comes to networking, I believe it is all about friendships which in turns builds trust. That equals networking to build those friendships. I don't feel like getting to know other business people is a desperate attempt to get referrals. I talk with business owners/managers all the time to...
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When it comes to networking, I believe it is all about friendships which in turns builds trust. That equals networking to build those friendships. I don't feel like getting to know other business people is a desperate attempt to get referrals. I talk with business owners/managers all the time to gain perspective and insight. We have to help each other.