Recovered $12M+ in approved supplemental claim value through detailed estimating and negotiation using Xactimate.

Prepared and submitted 1,000+ insurance estimates and supplements, averaging $2,500 in additional approved revenue per claim for residential properties. $50,000 and more on average added for commercial properties.

Background spans operations analysis, real estate transaction management, and customer experience roles, providing a strong foundation in decision-making, negotiation, and stakeholder coordination.