Performance Environmental Services, New Haven CT
Lisa Chapman from Performance Environmental Services

Lisa Chapman

Performance Environmental Services

About Us

Performance Environmental Services is an established building services company headquartered for more than 20 years in New Haven, CT, with offices in Hartford, Springfield, Providence & Boston. Privately owned
we provide general cleaning of commercial buildings, post construction cleaning, carpet & hard floor care, building maintenance, window washing, pressure washing, water damage/flood cleanup, general labor and more.

The products and services we offer

Products & Services
Deep Scrubbing, Stripping & Waxing, High Speed Buffing
Medical Offices, School Buildings, Office Buildings, Common Area Spaces, Residential Communities
Final Cleaning for Construction Projects
Recommendations Given (10)
"Kaio is excellent to work with. Very responsible, quality work, and competitive pricing. I..." Read more "Kaio is excellent to work with. Very responsible, quality work, and competitive pricing. I highly recommend Mello Painting!"
"Canal Crossing is beautiful! And, working with Joanna and her team couldn't be better. All of..." Read more "Canal Crossing is beautiful! And, working with Joanna and her team couldn't be better. All of the properties she manages are done so with professionalism and a keen eye for always offering the best in customer service!"
Recent Activity

Lisa from Performance Environmental Services Answered this on March 16, 2020
Being a commercial building cleaning company we are being asked to provide additional cleaning staff to our existing customer base in order to have more around the clock cleaning.  Also, we have specific "DISINFECTING SERVICES" that are being offered to those who want the high touch points in... (more) Being a commercial building cleaning company we are being asked to provide additional cleaning staff to our existing customer base in order to have more around the clock cleaning.  Also, we have specific "DISINFECTING SERVICES" that are being offered to those who want the high touch points in common/public areas to be cleaned.  We have had to hire upwards of 50 people in the last week to keep up with the demand.  On the flip side, some buildings are being shut down and our existing staff of day and night cleaners will be left without jobs for the duration of this crisis unless we can place them in other locations.  I commend all of our field service personnel that are willing to, protect themselves FIRST, and then continue to protect our customer's environments and their population's personal health by being in these corporate & public buildings, schools, medical offices, etc...and cleaning there spaces day in and day out. These amazing people who work mostly nights and often as second jobs usually don't get noticed too much and now they are being recognized as essential! CLEANERS...YOU ARE APPRECIATED!!  THANK YOU!

Lisa from Performance Environmental Services Answered this on February 12, 2020
As someone else said "you get what you pay for"...you won't get one worthwhile lead for free.  I have used a company out of St Louis, Abstrakt that focuses on commercial size companies and they have delivered  appointments  that met my target customer requirements, resulting in sales.  My contact... (more) As someone else said "you get what you pay for"...you won't get one worthwhile lead for free.  I have used a company out of St Louis, Abstrakt that focuses on commercial size companies and they have delivered  appointments  that met my target customer requirements, resulting in sales.  My contact is Luke Hayes. lhayes@abstraktmg.com.  I highly recommend them.  Everything in business is a "investment".  Don't try to go on the cheap.  They can help and make things happen for you!

Lisa from Performance Environmental Services Answered this on November 11, 2019
I always believe in supporting local and small businesses whenever possible!! (more) I always believe in supporting local and small businesses whenever possible!!

Lisa from Performance Environmental Services Answered this on August 17, 2018
By Word of Mouth and personal Networking! (more) By Word of Mouth and personal Networking!

Lisa from Performance Environmental Services Answered this on June 27, 2018
We do not use a bidding software. (more) We do not use a bidding software.
1 Reply

Lisa from Performance Environmental Services Answered this on June 27, 2018
Not sure how  long your company wants to wait to put a client into collections or what interest rate to charge per month, but I do know that if AR is not having luck, I would consider putting your sales rep (whoever sold the account) onto the client BEFORE you do anything too drastic. That is if... (more) Not sure how  long your company wants to wait to put a client into collections or what interest rate to charge per month, but I do know that if AR is not having luck, I would consider putting your sales rep (whoever sold the account) onto the client BEFORE you do anything too drastic. That is if you want to maintain a future relationship with their business.  Most sales people don't like to be put in that position, however, I welcome the opportunity to see if my contact with that person can help the situation.  Often the sales rep is the one with the client-relationship so can assist with positive results.

Lisa from Performance Environmental Services Answered this on May 25, 2018
We never have our cleaners use bleach.  We support Green Cleaning methods and products. (more) We never have our cleaners use bleach.  We support Green Cleaning methods and products.

Lisa from Performance Environmental Services Answered this on March 23, 2018
We perform our own quality audits with our direct staff utilizing a inspection report that assigns points to our performance and is stored and tracked along with providing quarterly and/or monthly reviews with our operations management and clients (as required). Also, on-line surveys are... (more) We perform our own quality audits with our direct staff utilizing a inspection report that assigns points to our performance and is stored and tracked along with providing quarterly and/or monthly reviews with our operations management and clients (as required). Also, on-line surveys are available for our customers to utilize at their convenience. These surveys are immediately sent to management for review and follow up. Both methods allow us to track our progress and results. Employees are monitored by area managers & on site supervisors. We also have a monitor screen in our branch offices where the "health" of our clients (including cleaning quality, customer satisfaction level, etc.) is shown for viewing by anyone entering our offices. It is updated monthly at a minimum.
1 Reply

Lisa from Performance Environmental Services Answered this on February 13, 2018
We have good luck with Craig's List, (more) We have good luck with Craig's List,

Lisa from Performance Environmental Services Answered this on January 29, 2018
Hi Kelly, We are not a "grounds" company, although we do offer that as a limited service to our customers. Therefore, being a commercial building (indoor) janitorial service company, we do not really experience "seasonal" fluctuations. I hope that helps. Lisa Chapman (more) Hi Kelly, We are not a "grounds" company, although we do offer that as a limited service to our customers. Therefore, being a commercial building (indoor) janitorial service company, we do not really experience "seasonal" fluctuations. I hope that helps. Lisa Chapman

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