I answer my phone 8:00am to 9:00pm. Most of the time that range of hours covers all those wanting to get our membership. However, my website allows enrollment 24/7 with processing in 12-24 hours. The beauty of our services is that after enrollment, our licensed private investigators for IDShield and Law Firms for LegalShield are available 24/7 for emergency situations. An identity theft emergency would be wallet theft (which is something we cover that most identity theft protection services do not) or a situation where a member is in danger of being arrested or detained due to identity theft.  Law firm access to a criminal attorney is available 24/7 if the member is in danger of being arrested or detained, even if that member just signed up on my website. A membership number is sent to the new member's email as soon as the member signs up. Our services truly give our members peace of mind knowing that we have your back no matter the situation as long as you are a member.