Should I use a bookkeeping service or hire someone to manage it?
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If you are using Quickbooks, hire a Quickbooks proadvisor. It is money well spent. I believe with your subscription you do get access to a listing of proadvisors in your area. When you are hiring this person, ask them if they have experience in your industry. An experienced bookkeeper should have a good idea how to get your books cleaned up and running efficiently and set you and your staff on the right track going forward. As a CPA who handles small business year-ends, I know that when you submit messed up bookkeeping it will cost you quite a bit more at an accountant's office to have it fixed.