The evolution of PBX phone systems combines key components of business communications - voice, email, instant messaging, presence, video and audio conferencing and desktop sharing - into one seamless unified communications platform.

Unified communications solutions eliminate the complexity of separate applications for both end users and system administrators while providing an integrated experience and efficient administrative interface.

Whether you need a scalable 10 seat call center with basic call logging; a large, networked, multi-site solution with full CTI integration; or something in between, A3 will work closely with you through the evaluation process to ensure your decision aligns with unique communication requirements. 

From the initial project scope to implementation, training and maintenance, we understand your need to have that competitive edge and to ensure that you get the optimal usage from investment. Allow us to make your organization more efficient with services such as:

• VoIP and SIP - with features like unified messaging (a tool that automatically forwards your voicemails to your email account) you can easily retrieve, listen and share your messages.
• Mobility - always maintain the appearance you are available and never miss important calls with the ability to direct calls from your office, cell phone and then hotel room while traveling.
• Laptop Agents - place and receive calls directly from your laptop or table regardless of where you are.

These are just some unified communications features that improve your organization's productivity, communication choices, mobility and integration options.