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We provide custom made Lighting, Carpets, Rugs and Bathroom fixtures for the Hospitality industry.
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I would take an objective look at the property your service and your team, figure out how can you make your hotel a must not miss destination. In Florida what has worked is design, outstanding service, great satisfaction scores and good restaurants. Its always back to the basics
Restaurants...
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I would take an objective look at the property your service and your team, figure out how can you make your hotel a must not miss destination. In Florida what has worked is design, outstanding service, great satisfaction scores and good restaurants. Its always back to the basics
Restaurants that have great food and service stand out in an ocean of sameness, beautifully decorated with a great bar ambiance allows it to become a destination to local visitors. Be mindful of your customer to not alienate the young or the elderly. The bartender is key particularly on business week days.
Guest rooms, common areas and activities can help you drive incremental visits. Service and attitude fill the Best small hotels in Florida.
Simple things like having your room ready when you arrive, cleanliness and overall satisfaction scores are usually the first place to look for improvement and referrals. To make this happened I would recommend a performance incentive program for your team members it goes a long way to improve scores and guest satisfaction with little investment.
Not knowing where the holes in the floor are is hard to provide more feedback, I hope this helps and the best of luck.
JCO