Claim Submission: Claims are submitted electronically through a clearinghouse. Occasionally, claims require additional information that we will provide electronically or on paper as requested by the payer to receive reimbursement.

Payment Posting: Payments are posted into our medical billing software and digital images of the payments are retained according to the record retention policies.

Payment Follow-Up: Medical Billing Specialists will follow up on unpaid or denied claims to determine the cause. When appropriate, we correct, appeal, and re-submit the claim.  We always follow up to ensure timely payment.