About Us
DCH represents Delivering Customer Happiness. We offer great Pre Owned vehicle at affordable pricing. All vehicles are inspected and detailed for you. Upon entry to our store you will be greeted by our receptionist or a Sales Professional. As Lithia Drive/ Ford Dealer our goal is to provide you with an engaging experience for your New 2022 Ford product or Pre Owned Vehicle. Just stop in and ask for the Queen- Priscilla I. Robinson here in Eatontown.
How We Got Started
2018 Lithia Motors positioned this company DCH Ford of Eatontown in the heart of South Jersey recognizing that the community deserves to have a friendly Ford Dealership that will listen to the needs of their customers regarding reliable transportation as well as servicing for their vehicle. We want to help families and the community for years to come. My goal is to ensure everyone is treated with respect .We take pride in knowing that our customers are completely satisfied.
The products and services we offer
Recommendations Received (35)
"Priscilla is a great networking partner."
"Priscilla has excellent communication skills and knows how to get the job done and explain it to..."
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"Priscilla has excellent communication skills and knows how to get the job done and explain it to her customers"
Products & Services
All Vehicles
COMPUTERIZED VEHICLE INSPECTION REPORT AND 27-POINT SAFETY INSPECTION. While you wait, stop in to Lithia Drive /Ford and ask for Pr...
We offer New Ford vehicles and Pre Owned vehicles all makes and models. We buy any preowned vehicle subject to your agreement in our price offer. S...
With Ford Parts, customers can keep their vehicles running like new. If your car, truck, crossover or SUV needs parts, DCH Ford of Eatontown is you...
Gallery
Recommendations Given (86)
"we all are entitled "
"All independent businesses deserves recognition for servicing their clients ."
Recent Activity
Honesty and Integrity to all clients . No favoritism.
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Honesty and Integrity to all clients . No favoritism.
I don't work with any veteran businesses but would love to. Having 6 brothers who served in the military, Army, Navy and Air Force branhes, I am proud to be a sister of veterans who understand the culture of America. We should do all in our power as businesses to offer the best service to the...
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I don't work with any veteran businesses but would love to. Having 6 brothers who served in the military, Army, Navy and Air Force branhes, I am proud to be a sister of veterans who understand the culture of America. We should do all in our power as businesses to offer the best service to the men and women who risked their lives to protect our boarders. Let's remember that whether we are veterans or not, we are all human and must treat everyone with the upmost respect when servicing the community as a whole.
1 Reply
I find that reaching out to people verbally as opposed to texting is a more friendly human touch. Asking people how they are doing is essential, letting them know that you are there for them if they need assistance in service. It is a plus when you show people that you care and it's not just...
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I find that reaching out to people verbally as opposed to texting is a more friendly human touch. Asking people how they are doing is essential, letting them know that you are there for them if they need assistance in service. It is a plus when you show people that you care and it's not just about money.Be sincere, empathetic and caring during these times. If your customers are loyal to you, they will come in and do business when the time is appropriate for them to spend their money.
1 Reply
Technology has moved us away from the human touch. Get back into the habit of picking up the telephone and calling your customers WITH A SMILE because that is the best advertising measure any business can utilize.
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Technology has moved us away from the human touch. Get back into the habit of picking up the telephone and calling your customers WITH A SMILE because that is the best advertising measure any business can utilize.
The greatest length is working a deal start to finish and honoring the price upon their arrival with no changes. The worst you can do is to switch a pricing structure on any product sold. Honor your word . It's the only thing we have . Integrity goes along way and you will get repeat business...
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The greatest length is working a deal start to finish and honoring the price upon their arrival with no changes. The worst you can do is to switch a pricing structure on any product sold. Honor your word . It's the only thing we have . Integrity goes along way and you will get repeat business this way.
Ads are tools and if you work your ads properly your company will reap the benefit.
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Ads are tools and if you work your ads properly your company will reap the benefit.
Depending on the company, employees receive discounted pricing along with other manufacturer's discounts where applicable. As a perk this will encourage employees to do business within their company thus affecting profitability for the company instead of shopping outside. Continuous growth should...
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Depending on the company, employees receive discounted pricing along with other manufacturer's discounts where applicable. As a perk this will encourage employees to do business within their company thus affecting profitability for the company instead of shopping outside. Continuous growth should be top down - bottom up at all levels of business.
Present your product with honest and fair pricing. Remember, the competition is out there and can also offer a great price so it's all in your approach.
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Present your product with honest and fair pricing. Remember, the competition is out there and can also offer a great price so it's all in your approach.
Referrals are provided to you by people who trust your process. Everyone likes monetary rewards but that shouldn't affect your ability to earn a referral. If you provide people with honesty and integrity during your sales process, they value your approach and your style over the mighty dollar....
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Referrals are provided to you by people who trust your process. Everyone likes monetary rewards but that shouldn't affect your ability to earn a referral. If you provide people with honesty and integrity during your sales process, they value your approach and your style over the mighty dollar. Don't compromise your ability to provide service vs monetary or tangible gifts to earn business. Serve them with a smile and your kindness and you will earn them and their connections for life.
