Not a bad idea as long as % is not to high. Take in calculations what you will pay for delivery people and insurance and if its cheaper than I thing is a good idea. Remember that you have to pay delivery person even if there is no food available. I don't offer delivery as of now unless is a big catering order over $300 + than I deliver it.
I've been approached by only 1 so far, Uber. I think it was called Uber Eats? The amount they wanted for their delivery service made it impossible to consider.
Update: we now use Doordash and Grubhub and both are going well.
We feel fortunate to have SB Menus in Santa Barbara. They charge the premium they want and we get the same amount that we charge at the cafe. So it work for us-no sign up fee. It is a very reciprocal relationship. The more choices they can offer-the more successful they are. For us we get the extra exposure. We do not prepare a lot for them but everything adds up...
We work with GH and DD but do not promote it due to the exorbitant % they charge, we only let it exist as a convenience to those we would not get an order from. GH sells a top tier program but the con is there are so many stores trying to be on the first page you are on a rolling location depending on the ordering clients distance from you (5 miles max) , wawa and cheesecake factory are locked in to the ordering website and do not rotate. You are unable to control the product once it leaves your building with a driver that only cares about getting paid. With that all said you are exposed to clients that only order delivery or would not have found you unless thru that ordering platform. DD is flat for us.
A third party delivery service is fine as long as they aren't asking the restaurant for 25%!!!!! They should charge their own fees and quit trying to hide their fees and hold restaurants responsible for their profits.
Have always had my own drivers but that is getting expensive as well, non-own insurance policies, fee for car use, hourly wage, call outs, schedule conflicts, etc.
Answers (1-10)
Not a bad idea as long as % is not to high. Take in calculations what you will pay for delivery people and insurance and if its cheaper than I thing is a good idea. Remember that you have to pay delivery person even if there is no food available. I don't offer delivery as of now unless is a big catering order over $300 + than I deliver it.
I've been approached by only 1 so far, Uber. I think it was called Uber Eats? The amount they wanted for their delivery service made it impossible to consider.
Update: we now use Doordash and Grubhub and both are going well.
We feel fortunate to have SB Menus in Santa Barbara. They charge the premium they want and we get the same amount that we charge at the cafe. So it work for us-no sign up fee. It is a very reciprocal relationship. The more choices they can offer-the more successful they are. For us we get the extra exposure. We do not prepare a lot for them but everything adds up...
We have a relationship with UberEats & Postmates. It has been all positive for us. Our gross sales have increased 10% and the exposure is a +++++
I am currently using one company and I love it, but there percentage fee is a bit high.
A third party delivery service is fine as long as they aren't asking the restaurant for 25%!!!!! They should charge their own fees and quit trying to hide their fees and hold restaurants responsible for their profits.
I won’t allow it!
Have always had my own drivers but that is getting expensive as well, non-own insurance policies, fee for car use, hourly wage, call outs, schedule conflicts, etc.