How long do you give a customer to respond to a payment request (invoice) for work that you performed as agreed upon?

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Answers (1-10)

Personally , history has taught  me a lesson. At this stage of my life- I GET PAID IN ADVANCE FOR EVERYTHING WE DO .   Remember the old motto:

         ' A SERVICE IS WORTH LESS AFTER IT HAS BEEN RENDERED.'

I always request a 50% deposit up front, with the balance due upon satisfactory acceptance of the finished product(s.)  I'm fortunate that I've rarely had a customer not pay expressly as promised.

When setting up the account we have a credit application that needs to be completed first. With the credit application completed we set up their delivery schedule, contacts within the account who are authorized to place and receive orders. Terms are then discussed and agreed upon, if the account becomes delinquent , the salesman who set up the account is notified. He then goes to the account and speaks with management and lets them know where they stand per our agreement and notifies them a payment is due and collects .

Tom


If it's an established account 30 day's. New customers pay upon receipt of images. After the first order I put them on account. I see you do aerials check out our new 360 degree aerial technology aerialsphere.com. I am traveling all over the country shooting markets, click on the US map to see our coverage. Let's sell these in Florida.

                       Best Regards,

                               Jim

   

If it is a three day legal letter then 3 days.  This would be for an apartment community.  I how that helps. 

That's a tough one. For me, it bored down to relationships you've established with your customers. I would contact your customer and gently remind them how the timely receipt of payments for work you've accomplished (assuming is was satisfactory) is to your livelihood. You might remind them that at the end of the day it's about putting bead on your families table. That's a bit dramatic, but it does work if you have a good working relationship with the customer. Another recommendation is to collect a 50% deposit on large jobs prior to starting work.  I didn't have much luck relying on collection agencies. You will learn, over time, who you can trust. Some companies are just not worth having as customers.  Good luck!

Business from Schaumburg, IL
Answered on Oct 6th, 2018

Depends, I have learned the hard way that I now ask up front if they would like to pay with Credit Card to earn points, or when do they normally pay their invoice and let them know upfront what will work. If not sometimes it is better to walk away. If you do not get paid or it takes so much of your time to collect that actually keeps you from making additional sales.

Patients with insurance must pay their estimated co-payment and cash patients must pay in full at the end of their procedures. Patients with remaining balances from insurance companies would be sent statements,  unpaid balanced will be sent a friendly letter on the unpaid amount plus interest, more than4 months balance will be  sent to collection agency. 
When we service any vehicle, customer pays when they pick up the truck. We do have a select few that have terms with us, but the terms are short and the list of customers that have the privilege are few and selected. When it comes to parts though, we do have more customers with terms, but we try to keep them to a strict 30 - 35 days. 

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