Best Conflict Solutions | Kimberly Best, RN, MA
Mediation, Conflict Coaching & Training | Missouri & Tennessee & Nationwide
The Conversations You're Avoiding Are Costing You More Than You Realize
Best Conflict Solutions, founded by Kimberly Best, helps business owners, partners, and leaders in Missouri, Tennessee, and nationwide navigate the difficult conversations they've been avoiding—so they can find real solutions and move forward stronger.
Who We Are
Kimberly Best is a court-listed mediator in Missouri and Tennessee, FINRA Arbitrator, and founder of Best Conflict Solutions. Drawing on decades as a critical care nurse and specialized training in conflict management, Kim brings a unique perspective to business and organizational conflict: she understands how people function under pressure—when emotions are high and communication breaks down.
As Immediate Past President of the Tennessee Association of Professional Mediators and former Membership Officer of the ABA Dispute Resolution Section, Kim has built a practice focused on helping people develop the capacity to navigate conflict themselves.
Our Philosophy
There aren't "people problems," there are skills gaps. When emotions run high, even intelligent, caring people struggle with conflict—not because they're broken, but because no one taught them how to navigate difficult conversations under pressure.
The most important conversations are often the ones we're not having. That tension between partners? The employee situation you keep avoiding? The team conflict affecting productivity? These conversations are costing you time, money, talent, and peace of mind.
We don't just help resolve today's conflict—we teach you and your team the skills to handle tomorrow's challenges with confidence.
Who We Serve
Business Owners & Partners
Partnership disputes and co-founder conflicts
Business succession planning
Shareholder disagreements
Family business conflicts
Workplace & Organizations
Workplace mediation and team conflict
Leadership coaching for difficult conversations
Organizational conflict systems design
HR support for complex employee situations
Healthcare Organizations
Clinical team conflicts and communication breakdowns
Physician-administrator tensions
Nursing leadership challenges
Healthcare system dispute resolution
Families
Elder care and caregiving decisions
Inheritance and estate disputes
Family estrangement and communication breakdowns
Multi-generational family conflicts
Our Services
Mediation - Workplace mediation, partnership mediation, family mediation, business dispute resolution. Court-listed in Missouri (Rule 17 Civil and Family) and Tennessee (Rule 31 Civil and Trained Family Mediator).
Conflict Coaching - One-on-one coaching for leaders, managers, and individuals preparing for difficult conversations or navigating ongoing conflict situations.
Training & Workshops - Building conflict management skills for teams, organizations, and professionals. Custom programs for leadership development, team communication, and organizational conflict capacity.
Organizational Consulting - Conflict systems design to help organizations address recurring workplace issues, reduce turnover, and build healthier communication cultures.
Best Conflict Conversation Cards - Evidence-based tools (50-card deck) that help teams practice conflict skills in real-time. Perfect for team meetings, leadership development, and ongoing skill-building.
Why Our Approach Works
My background as an ER nurse taught me how to stay calm in crisis, read what people aren't saying, and help people make critical decisions under pressure. I bring that steadiness to your business conflicts.
I create space where everyone feels seen, heard, validated, and valued—because that's how people move from emotional reactivity to collaborative problem-solving. Whether you're facing partnership tensions, workplace conflict, or organizational challenges, I help you find your best way forward.
Education & Credentials
MA in Conflict Management, Lipscomb University
Graduate Studies in Clinical/Community Psychology, UNC Charlotte
RN with decades of experience in emergency medicine and critical care
Court-listed mediator: Missouri (Rule 17 Civil and Family) and Tennessee (Rule 31 Civil, Trained Family)
FINRA Arbitrator
Immediate Past President, Tennessee Association of Professional Mediators
Past Membership Officer, ABA Dispute Resolution Section
Senior Mediator, Los Angeles Community/Police Unification Program
Specialized Training:
Transformative Mediation (Hofstra University School of Law)
Healthcare Mediation (University of South Florida)
Conflict Resolution Consulting (Pepperdine University School of Law)
Advanced Negotiation: Leveraging Emotions (Harvard Law School)
Restorative Practices (International Institute of Restorative Practices)
Advanced Mediation and Systems Design (Kenneth Cloke)
Community Facilitation (Department of Justice)
Professional Involvement:
Mediate and Meditate Co-lab with William Ury and Thomas Huebl (2018-2020)
Association of Conflict Resolution Elder Mediation Professional Development Committee
Mediators Beyond Borders International
National Association for Community Mediation
Author & Speaker
Kim is the author of "How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story" and creator of the Best Conflict Conversation Cards. She speaks and trains on conflict management, difficult conversations, workplace communication, healthcare conflict resolution, and building organizational conflict capacity.
Middle Tennessee: Nashville, Franklin, Murfreesboro, Clarksville
West Tennessee: Memphis, Jackson
East Tennessee: Knoxville, Chattanooga
Missouri: St. Louis, Kansas City, Springfield, Columbia
Virtual mediation and coaching available nationwide
Contact Best Conflict Solutions:
📧 kim@bestconflictsolutions.com
🌐 www.bestconflictsolutions.com
💼 linkedin.com/in/kimberlybestmediator
📍
Best Conflict Solutions began with a painful realization—and a personal experience that changed everything.
I spent decades as a critical care nurse. I watched people struggle with conflict—not because they lacked intelligence or compassion, but because no one taught them how to navigate difficult conversations when emotions run high.
Then I went through my own difficult divorce and realized: I didn't have the tools I needed either.
That's when everything changed. I went back to school for my master's in conflict management because I knew people needed practical skills—not just someone to solve problems for them.
Best Conflict Solutions was founded on this belief: there aren't "people problems," there are skills gaps. When people have help with these conversations and learn how to have difficult conversations on their own, everything changes. Relationships strengthen. Teams collaborate. Families reconnect.
