What is the worst thing about being a small business owner?
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The buck stops with me. If my employee fails to do something I take responsibility for it. Which leaves me stuck between the 'don't micromanage but delegate' corner and the 'I can't trust anyone so I'll do it myself' corner. If I break it down the worst part is having my professional reputation in someone else's hands.
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More answers from Robin
AWESOME answer, Robin! It can be a real tightrope walk at times, that's for sure. Have you considered having your employees write their own SOP?
That seems to be a real balancing act for business owners. Outlining core responsibilities, setting measurable expectations at the beginning of employment which you both agree to, tracking and reviewing progress throughout the year, then having a final data driven evaluation at year is probably essential. Its big company stuff, but would most likely help. thanks for the comment