A small business group is forming in Goshen with plans to meet monthly. The purpose of the group is to network, be a resource for each other, and to be a sounding board. This isn’t intended to be an exclusive group, other than the hope is to have small business owners or those who are responsible for executive level decisions on behalf of the business/owner participate. This is a group open to any small business. If you are located in the North Central Indiana/Southwestern Michigan area and would like more information, please reach out. The meetings initially will be in Goshen but depending on where participants are located it’s possible this could rotate. Much is still up in the air since this is just getting put together, but it’s shaping up to be a great resource.

Looking to improve customer satisfaction for your small business?

Consider creating a customer satisfaction survey! In this article, I share tips on how to create an effective survey, including examples of questions to ask. I also recommend using customer satisfaction survey tools like involve.me, Opinion Stage, Google Forms, Gravity Forms for WordPress, and Survey Monkey. By gathering feedback and taking action based on it, you can enhance your products, services, and customer experience.

Check out the article for more details and helpful resources.

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