broughtonHOTELS, Huntington Beach CA
Melissa Papke from broughtonHOTELS

Melissa Papke

broughtonHOTELS

About Us

Authentic people providing creative solutions.

With an eye on expansion, Anaheim, CA-based broughtonHOTELS has managed independent and branded hotels throughout California, Chicago, Illinois, and Puerto Vallarta, Mexico.

From a guest’s initial interaction to the bottom line, we continually exceed our client’s expectations. We are sure to position the asset and aggressively market to the right audience, all while increasing asset value and providing the highest service standards to guests and patrons.

We’re extremely proud of our consistent record of combined occupancy and profitability rates above industry average, but it’s the continued spirit of benefaction that truly identifies broughtonHOTELS.

Our Team Members are at the core of what differentiates us from the competition, and also what allows us to create a fiercely loyal customer base. We take pride in the training and development of our people at all levels and disciplines. This shows in the results of our annual work climate surveys. Job satisfaction across the hospitality industry is 80%, but among Broughton properties, it’s nearly 86%. And you can see how this translates to guest experience as our results show nearly 89.5% customer satisfaction, outpacing the industry satisfaction index of 88%.

We aren’t totally serious, just seriously committed to our team, our mission, and providing exceptional results.

The products and services we offer

Recommendations Given (13)
"Jimmy has a great story to tell! Hiring him as a speaker would be a win-win!"
"Dana is the best! Very easy to work with and just the nicest person!"

Our Recognition

We're highly recommended by locals on Alignable

Highly Recommended

By 25+ Local Business Owners!