At Factory Direct Mattress, our goal is simple. Exceed your expectations in quality, price, and customer service. You have our entire organization behind this effort.
QUALITY
We work closely with all our manufacturers to ensure the custom, exclusive products we offer are the best quality we can buy. You get the best materials available and the best warranty to back it up.
PRICE
To ensure you get the best prices daily, we continually review our prices and find ways to save money. Other mattress retailers sell what the factories want them to at outrageous prices! We negotiate with the factories and ask them to build our products at our desired prices! We refuse to accept free trips, advertising money, or spiffs. We don’t pay brand royalties, pay for national advertising budgets or salesman commissions. We ask our manufacturers to use that money to lower our prices today so we can lower your prices daily. Big difference!
CUSTOMER SERVICE
Your satisfaction is paramount. Customer service is of the utmost importance to all of us here at Factory Direct Mattress. We strive to create a customer-friendly culture you will certainly notice and appreciate.
Factory Direct Mattress continues to grow and be successful because of repeat customers and referrals. Relentless & passionately performing at 100% in quality, price, and customer service. These are our goals and promises to you every day!