About Us
We are the only hotel in Lithia Springs GA with a full service restaurant, bar and evening room service. Our full hot made to order breakfast and breakfast buffet is served daily for $11 inclusive of tax, but not gratuity per person. Our catering and banquet department is experienced and will make your event a memorable one. We have 2,700 sq. ft. of flexible meeting space. Perfect for corporate meetings, birthday parties, social events and weddings. Ballroom with accommodate 100 people with a dance floor and 112 people without a dance floor.
112 newly appointed guests rooms with microwave, fridge, Keurig coffee maker, flat screen HDTV's with HD channels. Enjoy our heated indoor/outdoor pool with year round use. Our beautiful new outdoor patio complete with fire pit! Our business center and fitness center is complimentary for our guests along with complimentary Wi-Fi and parking.
Corporate, Social and Sports Groups with 10 or more guest rooms will receive a discounted rate over our best available rate. Call the sales office at 770-659-1853 to book your groups and obtain information.
The products and services we offer
Recommendations Received (19)
"Debbie is a great Friendly person. She is there to help everyone. Love her attitude"
"She goes the extra mile for her customers."
Products & Services
All guest rooms have a microwave, refrigerator, Keurig Coffee Maker and HD Flat Panel TV. Select a room with either 1 king bed or 2 queen beds. ...
Select the Hilton Garden Inn Lithia Springs for your Holiday Party. Time flies and the holidays will be here before you know it. Let us create th...
We offer 112 guest rooms with Microwave, Fridge, Keurig Coffee Maker & Free Wi-Fi. We have 15 two room suites with a separate living area. Our me...
Gallery
Recommendations Given (6)
"Imperial Dade is a good company to work with. Everyone is helpful, nice and professional."
Recent Activity
We have never closed. Business is at a 75% decrease based on corporate travel and social group.
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We have never closed. Business is at a 75% decrease based on corporate travel and social group.
Not knowing the details makes it more difficult to answer. I would say hire a reputable, quality management company to run the hotel. Not a good idea to manage a hotel on your own without Hospitality or HR knowledge. There are many really good hotel management companies so research them and...
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Not knowing the details makes it more difficult to answer. I would say hire a reputable, quality management company to run the hotel. Not a good idea to manage a hotel on your own without Hospitality or HR knowledge. There are many really good hotel management companies so research them and when you find some you like check what hotels they manage, call they hotels and speak with the GM to see how they are performing. Good luck!
As a Hilton hotel we offer discounted rates and packages throughout the year. However, we do offer a complimentary cheese or fruit display when you book your Holiday party with us.
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As a Hilton hotel we offer discounted rates and packages throughout the year. However, we do offer a complimentary cheese or fruit display when you book your Holiday party with us.
If you have dealt with them for sometime and have allowed this to go on unfortunately they now expect it. If you have a great relationship with them simply ask, do they wait that long for their clients to pay them.
Going forward I would insist on a valid credit card as backup as well as a deposit.
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If you have dealt with them for sometime and have allowed this to go on unfortunately they now expect it. If you have a great relationship with them simply ask, do they wait that long for their clients to pay them.
Going forward I would insist on a valid credit card as backup as well as a deposit.
Send a second email or leave a second message. Based on the purpose of your call or message will determine what message you leave. If you are working on a project together and you need an answer from this person, I would say "I know you are very busy but I really need your help and can't go...
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Send a second email or leave a second message. Based on the purpose of your call or message will determine what message you leave. If you are working on a project together and you need an answer from this person, I would say "I know you are very busy but I really need your help and can't go forward until we speak. If you still have no response it may be best to contact his company to see if there may be a problem, perhaps he had a family emergency or is no longer with the company.
If you are trying to introduce yourself/company to obtain business and still have no response, if he is local then go to him. If he still won't see you then you have to decide how much time you want to put into something that may never happen.
Mark's answer is spot on. I would say you have to know your competition as well as you know your business. This way you are able to educate the customer on why your product/service etc. has a higher price and yes, show your service is superior to your competition. Cheaper isn't always better...
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Mark's answer is spot on. I would say you have to know your competition as well as you know your business. This way you are able to educate the customer on why your product/service etc. has a higher price and yes, show your service is superior to your competition. Cheaper isn't always better and if the customer doesn't see the difference between you and your competition, let them go to the competition.
I have had people tell me they got a cheaper rate at XYZ hotel and if I will match that offer they will stay with us. I tell them if the offer XYZ gave them is the price they want then they should call them back right away before they change their mind. Many times I get a call back from them saying they decided to go with our hotel because of blah, blah, blah.
As Mark said YOU pick your customer. Do you want one that will nickel and dime you to death and end up complaining about everything or do you want the one that is willing to work with you and knows you will take care of them? I personally prefer the latter.
All the advice from everyone is really good and it works, LinkedIn, face to face Networking events etc. Become active in your local Chamber and Convention & Visitors Bureau, the opportunities are endless. Host a Member Mixer such as a breakfast meeting or one of the monthly After Hours Chamber...
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All the advice from everyone is really good and it works, LinkedIn, face to face Networking events etc. Become active in your local Chamber and Convention & Visitors Bureau, the opportunities are endless. Host a Member Mixer such as a breakfast meeting or one of the monthly After Hours Chamber functions. Have an Open House and invite your current clients (ask them to bring a guest or two) and potential clients so they are able to see what you offer and make it fun for everyone. Have a small gift for everyone, perhaps an ink pen with your companies info on it and tie your business card to each one with a bright color ribbon.
Ask for those referrals and always carry your business cards with you. I have booked business from standing in a check out line while shopping and talking to people. One last thing, have faith and confidence in yourself!
I agree with Larry and Rob on both points. However, I also believe you have to be passionate in what you do and without a doubt you "MUST LISTEN" to what your client/customer is saying. You have 2 ears and 1 mouth, keep your mouth shut, don't talk yourself out of the sale. Your customer/client...
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I agree with Larry and Rob on both points. However, I also believe you have to be passionate in what you do and without a doubt you "MUST LISTEN" to what your client/customer is saying. You have 2 ears and 1 mouth, keep your mouth shut, don't talk yourself out of the sale. Your customer/client will tell you want they want and need and make sure you repeat it back to them so there is no misunderstanding.
Wendy,
I am not a GM, I am a DOS. A true sell for front desk staff in my opinion is when they have asked the questions, gotten the information, followed up with the company and then shared it with the DOS and or sales manager. Then if a booking comes from it that front desk person did make a...
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Wendy,
I am not a GM, I am a DOS. A true sell for front desk staff in my opinion is when they have asked the questions, gotten the information, followed up with the company and then shared it with the DOS and or sales manager. Then if a booking comes from it that front desk person did make a sell. The importance of front desk asking questions is imperative as is putting the guest information on the reservation including the company name. If the person is a walk in and asking for a rate for the night, then the front desk person should quote them the rate not the sales person. However, if it is group the rate should be quoted by someone in sales. It is up to the sales person to qualify, ask the right questions and book the group. Then yes, it would be the sales person that sold the group and receive credit for the sell.
I hope that helped.
Security Officer must be trustworthy, dependable and actually make sure the hotel, our guests, parking area, is all safe and secure. Not sit and watch TV or sleep when they should be working.
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Security Officer must be trustworthy, dependable and actually make sure the hotel, our guests, parking area, is all safe and secure. Not sit and watch TV or sleep when they should be working.
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