About Us
Full sales and installation of carpet, hardwood, LVT, rubber flooring and hardwood floor refinishing
The products and services we offer
Recommendations Received (26)
"Jeff Baron is a pleasure to work with, he is honest, reliable and listens to his customers needs...."
Read more
"Jeff Baron is a pleasure to work with, he is honest, reliable and listens to his customers needs. He does an immaculate job and we were very satisfied with the results he delivered. Hire Jeff! "
"Great craftsman "
Products & Services
Full sales and installation of prefinished and unfinished hardwood, full sales and installation of carpet from the least expensive builder grade to...
Recommendations Given (48)
"Michelle is a second generation pharmacist who truly understands everything and her knowledge is..."
Read more
"Michelle is a second generation pharmacist who truly understands everything and her knowledge is unsurpassed"
"His work is excellent. He and his team know exactly what and how to get the work done properly"
Recent Activity
It is a tough situation these days finding and keeping quality employees for labor. I pay more than any competitor I know of and respect and treat my employees as if they were my partner. My outlook has always been without my employees I cannot make a living yet at the same time they cannot make...
(more)
It is a tough situation these days finding and keeping quality employees for labor. I pay more than any competitor I know of and respect and treat my employees as if they were my partner. My outlook has always been without my employees I cannot make a living yet at the same time they cannot make a living without me. That being said we have a very low amount of turnover but it is still very difficult to find quality people to do flooring .
I am always feeling the crunch yet somehow everything seems to work out. At this stage any new employee and/or employees I have are usually friends and/or family of my current employees. Sadly there is no guarantee that they will be as good as what I currently have but there are no options.
At the end of the day I find by thanking my guys daily as well as looking at the jobs we do and the quality work we do and my employees seeing my thankful attitude towards everything, it does give them a feeling of accomplishment along with a positive vibe .
Being thankful and thoughtful with true sincerity makes the tough physical labor a lot easier to handle.
When a client calls and tells me what the " project" is and in the same sentence tells me that it is easy but "needed" advice from a professional I always give them the best information I can. It is not worth my time to look at something that is usually a quick fix. If the client can fix...
(more)
When a client calls and tells me what the " project" is and in the same sentence tells me that it is easy but "needed" advice from a professional I always give them the best information I can. It is not worth my time to look at something that is usually a quick fix. If the client can fix it;great! In the event the client can not and needs me to look at the poor job they have done I always remind them that they should have been honest with themselves as to what there capabilities are.At that point then we charge them.
Those that are threatened by competition are either driven by price or do not see the value that they have to offer there perspective clients. I do not worry what others are doing as I can only do the best that I can do. In respect to price, there is always someone cheaper etc..and I will not...
(more)
Those that are threatened by competition are either driven by price or do not see the value that they have to offer there perspective clients. I do not worry what others are doing as I can only do the best that I can do. In respect to price, there is always someone cheaper etc..and I will not give " it" away to stay busy.
As for working with competition I have no problem with that as long as we are all making money.
Assuming the perspective client has asked / told you to call back, I keep in communication with them until they respond in any fashion. Persistence in most cases is appreciated these days. Due to everyone being busy doing nothing but staring at the phone i.e. Facebook, Instagram etc.. I have...
(more)
Assuming the perspective client has asked / told you to call back, I keep in communication with them until they respond in any fashion. Persistence in most cases is appreciated these days. Due to everyone being busy doing nothing but staring at the phone i.e. Facebook, Instagram etc.. I have found that half of the people who have asked me to call or email have either missed the email or were not familiar with the phone number and opted not to answer. When I get through to the person, he or she is typically happy and apologetic that I stayed on top of things.
The BBB is a waste of time and money. They spend more time urging you to become a member than anything else. The internet and word of mouth are far more powerful then the BBB. The only time I hear the BBB being referenced is when someone over 70 years old has been taken advantage of and they feel...
(more)
The BBB is a waste of time and money. They spend more time urging you to become a member than anything else. The internet and word of mouth are far more powerful then the BBB. The only time I hear the BBB being referenced is when someone over 70 years old has been taken advantage of and they feel the BBB will help them out.
Always let the other person talk about themselves and there business first before speaking. Be positive in your answers regardless of how negative and or off course he or she may be. DO NOT LOOK AT YOUR PHONE! Stay focused on the individual and see what there needs are . DO NOT TALK BUSINESS THE...
(more)
Always let the other person talk about themselves and there business first before speaking. Be positive in your answers regardless of how negative and or off course he or she may be. DO NOT LOOK AT YOUR PHONE! Stay focused on the individual and see what there needs are . DO NOT TALK BUSINESS THE ENTIRE TIME.! Always end the conversation with non business chat.
I refer other trades etc.. after I get to know them and more importantly see and or find out the work that they do.If someone refers me and I am 100% aware that there work is not the type work acceptable to my clients I will thank them but not refer them.All referrals are a reflection of yourself...
(more)
I refer other trades etc.. after I get to know them and more importantly see and or find out the work that they do.If someone refers me and I am 100% aware that there work is not the type work acceptable to my clients I will thank them but not refer them.All referrals are a reflection of yourself so it is important to know who you are trying to refer.
I am not bothered by people calling me. I am fortunate that I do not cold call and have not for close to 19 years but I still respect everybody who is trying to do what they can to make it happen. I always will take the call and say thank you so much for calling but at this stage I am not...
(more)
I am not bothered by people calling me. I am fortunate that I do not cold call and have not for close to 19 years but I still respect everybody who is trying to do what they can to make it happen. I always will take the call and say thank you so much for calling but at this stage I am not interested. Furthermore I will never jerk anyone around and tell them to call me back even though I know for a fact I am not interested
