How do you handle comments about how expensive your service is?
Answered by:
Speak to the benefits of your Tow business Insured, CDL, Vehicles...
People only talk price cause they do not know what else to talk about.
There is also the "Answer their question with a Question" because the one asking the Questions is the one in control of the conversation.
Be prepared to ask 3 questions.
Year Make Model?
Plate, VIN or mileage?
AWD or 4WD?
Distance needed to have vehicle towed?
Whatever. Just do not see price as a negative question.
Good luck
People only talk price cause they do not know what else to talk about.
There is also the "Answer their question with a Question" because the one asking the Questions is the one in control of the conversation.
Be prepared to ask 3 questions.
Year Make Model?
Plate, VIN or mileage?
AWD or 4WD?
Distance needed to have vehicle towed?
Whatever. Just do not see price as a negative question.
Good luck