At Focal Point of Eastern Iowa, I am a guide-at-your-side toward excellence and team resilience. With 25 years of experience, I empower business leaders to transform their operations and culture from the floor up. Let's build your future, one resilient step at a time.
In my years as an operations manager, I discovered that my greatest accomplishments were those spent helping others succeed where they didn't know they could before. It is learning as much how to say YES to great opportunities as it is learning how to say NO to the items that distract you from greater success.
I am the "pebble on the pond." The impact of coaching first impacts the client, then those effects ripple out to their families, employees, companies, communities, regions, countries, and the world.
After participating in government and nonprofit work, I discovered a natural inclination toward customer service. In fact, you could say I have a proclivity toward service toward others in general.
Over time, that service behavior translated toward bigger projects, including IT, marketing, human resources, and training.
As my work environment changed, my responsibilities changed. In order to reclaim the work of serving others, I started my coaching business in order to return to making a meaningful and lasting difference in people's lives.
