I am a Network Administrator/ Information Technology Support professional with 18+ years of experience.

Areas of expertise are with Windows Operating systems, network administration, server infrastructure, and Information Technology. I also have strong hands-on experience with PC repairs and troubleshooting.

I have excellent customer service skills working with users in the following environments; enterprise level, office staff and management, remote office locations, classrooms, and home users.

I pride myself in my ability to communicate with customers in a language they can understand without being too technical.