Hi Julie -- So sorry to hear that. We conduct some of the largest polls among small businesses across any platform and just report what we uncover in the polls, so they are based on the people who participate in the surveys. That said, if you've having a different experience, we would like to hear about the issues, so that we can include those in our reports. Please feel free to post more here or send me a summary of what you're experiencing to [email address]. I appreciate your comment and hope to hear from you.

where are your properties?