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Recommendations Given (11)
"CONSUMMATE PROFESSIONAL. OFFERS FANTASTIC TRAINING FOR THE INDUSTRY PROFESSIONALS."
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We simply at the end of an install have our technician ask the homeowner if they're happy with their service would they be willing to give us a 5-star review.
we also say that if they're not happy, 100%, what can we do to make their customer service experience better? As far as negative reviews...
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We simply at the end of an install have our technician ask the homeowner if they're happy with their service would they be willing to give us a 5-star review.
we also say that if they're not happy, 100%, what can we do to make their customer service experience better? As far as negative reviews we answered them intelligently, respectfully and with lots of facts, guaging our response not to the offensive to the customer who left the negative review.
