Would you use Local Guide Google Reviewers to receive "Fake" reviews for your Google My Business listing?
Answered by:
No, Never do that at all. It can cause you to be delisted with Google. Our software offers a great Review section. Asking, responding, and nurturing your clients is what is key for reviews. A company needs to earn its reviews. I would never review a company I did not go to as a customer and I would never review a client, even if I am their customer. Responding to reviews is very important. That is why Thryv makes it simple to pop in once you get a notification to see where the review originated and respond in one fell swoop. No need to look at each different source it funnels right to you in our software. Also, make sure you do respond very clearly to those trying to ruin your reputation. A clear:"Im sorry but I looked at our records and we have no customer by your name could your incident have been under another name." etc.