Conatus3 Inc. was created to help people find more fulfillment in the work they perform. We believe people should have a passion to perform and this passion will fuel higher performance. Our human capital assessments help people understand their preferred behavior styles, internal motivations and natural strengths or talents. When people are more self-aware, controlling the emotional reaction to events leads to more positive performance.
Our people are contact center operators who have been protecting the world's most valuable Brands in their roles as agents, supervisors, managers, site directors, and human resource professionals. This differentiates us from the customer experience management (CEM) consulting firms who guide on theory versus practical application. We help you build CEM processes for both external and internal customers. Our implementation training is designed with exercises which build habits of thought across all customer points of connection.