About Us

It's even difficult for myself to believe, but as of 012/25, I have more than 1400 five-star reviews and 1 four-star! This is a combination of reviews from Google, TrustPilot, etc. I have been helping folks with computer support and repair services online only since 2007. Prior to this, I worked for a local hospital as "the" IT guy. I am especially popular with students and seniors because of my patience, friendliness, flat rate, and the fact that I never charge if it is bad news. I tend to be especially good with seniors.

How We Got Started

I was the IT for The Rehabilitation Institute at Santa Barbara until 2000 when I left and launched my consulting business. I initially went on site to homes and businesses. In 2007 I switched to online only. Why? Lets just say welcome to the disposable world. Unless it's a Mac, if I can't help it's likely not going to be worth repairing. And I just could never charge someone a "Diagnostic fee" when I can't help them. Honesty and fairness have worked well for me.

Products & Services
Need to move your wordpress website? by Online Computer Repair "That Tech Jeff "
Need your WordPress site moved to a new hosting provider? For just $129.99, Tech Jeff will move your WordPress website for you. Get in touch with T...
Transfer from old computer to new. $69.99 by Online Computer Repair "That Tech Jeff "
Jeff set up my new computer remotely, and transferred files from my old computer to my new computer. He did a great job and even took the time to ...
Best Online PC and Mac Help $69.99 by Online Computer Repair "That Tech Jeff "
🔥 Struggling with computer issues? Tech Jeff is here to rescue you! 💪 He offers top-notch remote PC support, specializing in virus removal and syst...
Recommendations Given (29)
"We had an unforgettable time on the Santa Barbara Wine Tour! The tour was fantastic, and we..." Read more "We had an unforgettable time on the Santa Barbara Wine Tour! The tour was fantastic, and we visited some of the best wineries in the area. Our guide was incredibly knowledgeable about the wine-making process and local history. With beautiful views and exceptional wines, it was the perfect experience for us wine lovers. I Highly recommend this tour for anyone looking to enjoy Santa Barbara's wine country in style!"
"If you want integrity, honesty, and a person who truly cares, Donna is the best!"
Recent Activity

Jeff from Online Computer Repair "That Tech Jeff " Answered this on May 01, 2023
Not just businesses.  In fact, I think it's a chain effect. Many of our friends can't pay their rent either, which means they also cannot afford to go out to these restaurants or go pleasure shopping. I know this is ironic coming from an IT technician, but technology has eliminated an incredible... (more) Not just businesses.  In fact, I think it's a chain effect. Many of our friends can't pay their rent either, which means they also cannot afford to go out to these restaurants or go pleasure shopping. I know this is ironic coming from an IT technician, but technology has eliminated an incredible number of jobs. More than its created. And it's getting worse by the day with AI now in the game. 

Jeff from Online Computer Repair "That Tech Jeff " Answered this on February 23, 2023
Read up.  Google has updated the Other restricted businesses policy on third-party consumer technical support. The update clarifies that we will allow advertising for the sale of consumer technology where the landing page might contain navigational features related to technical support. In... (more) Read up.  Google has updated the Other restricted businesses policy on third-party consumer technical support. The update clarifies that we will allow advertising for the sale of consumer technology where the landing page might contain navigational features related to technical support. In other words unless you sell equipment or products, you cannot advertise on Google.

Jeff from Online Computer Repair "That Tech Jeff " Answered this on May 07, 2022
I usually just ask them to look at my reviews. Being an online only service I have found reviews to be invaluable in gaining the trust of a new customer. (more) I usually just ask them to look at my reviews. Being an online only service I have found reviews to be invaluable in gaining the trust of a new customer.

Jeff from Online Computer Repair "That Tech Jeff " Answered this on February 25, 2022
Google discriminates against 3rd party tech support so were not allowed to advertise on Google.  However I post on My Business daily.  Important to add photos also. (more) Google discriminates against 3rd party tech support so were not allowed to advertise on Google.  However I post on My Business daily.  Important to add photos also.

Jeff from Online Computer Repair "That Tech Jeff " Answered this on July 30, 2020
Not using Meetup during Covid. Linkedin is a great tool to connect with not only people you know and have done business with, but with your connections connections as well. Online computer help (more) Not using Meetup during Covid. Linkedin is a great tool to connect with not only people you know and have done business with, but with your connections connections as well. Online computer help

Jeff from Online Computer Repair "That Tech Jeff " Answered this on November 27, 2019
Like every day I will be spending Thanksgiving Day working! (more) Like every day I will be spending Thanksgiving Day working!

Jeff from Online Computer Repair "That Tech Jeff " Answered this on November 25, 2019
There was a time around 2000-2007 where Bartering Clubs were showing up everywhere.  Turned out there were to many legal and tax issues and they quickly disappeared.  I have never really bartered my computer repair services, however I once repaired a homeless mans laptop in exchange for BBQ Chicken. (more) There was a time around 2000-2007 where Bartering Clubs were showing up everywhere.  Turned out there were to many legal and tax issues and they quickly disappeared.  I have never really bartered my computer repair services, however I once repaired a homeless mans laptop in exchange for BBQ Chicken.

Our Recognition

We're highly recommended by locals on Alignable

Highly Recommended

By 25+ Local Business Owners!