Jeff Bosset
Online Computer Repair "That Tech Jeff "
It's even difficult for myself to believe, but as of 012/25, I have more than 1400 five-star reviews and 1 four-star! This is a combination of reviews from Google, TrustPilot, etc. I have been helping folks with computer support and repair services online only since 2007. Prior to this, I worked for a local hospital as "the" IT guy. I am especially popular with students and seniors because of my patience, friendliness, flat rate, and the fact that I never charge if it is bad news. I tend to be especially good with seniors.
I was the IT for The Rehabilitation Institute at Santa Barbara until 2000 when I left and launched my consulting business. I initially went on site to homes and businesses. In 2007 I switched to online only. Why? Lets just say welcome to the disposable world. Unless it's a Mac, if I can't help it's likely not going to be worth repairing. And I just could never charge someone a "Diagnostic fee" when I can't help them. Honesty and fairness have worked well for me.