About Us
No Better Friend builds communities, creates SOPs, and develops the learning infrastructures customers need to thrive.
How We Got Started
I started my first business at 20, right after I graduated from college. I published my first book at 26, and created my first web-based training solution supporting animator and engineers a few years later. Since then customer success and community building have been my focus.
The products and services we offer
Recommendations Received (62)
"Simply the best in the biz--kind, smart and always with solutions. Nancy is a gem!"
"Nancy knows writing and marketing for entertainment exceptionally well, and can teach you how to..."
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"Nancy knows writing and marketing for entertainment exceptionally well, and can teach you how to do it! Friendly and clear with lots of good experience."
Recommendations Given (9)
"Michael Praver advised my husband on how to refinance our home. As business owners we faced..."
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"Michael Praver advised my husband on how to refinance our home. As business owners we faced requirements others don’t. He also consulted with us on building business credit, how to make our credit reports accurate, and Consukted with us in SBA financing."
"I've seen Patti book hundreds of thousands of dollars of high tech equipment (surgical tables,..."
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"I've seen Patti book hundreds of thousands of dollars of high tech equipment (surgical tables, lights, high-tech medical, robots) and other resources onto a set in a matter of weeks. She can get locations for a production, services, and other resources as well. She brings more value to the productions she joins than almost any other crew member you can attach and she is a true pleasure to work with. "
Recent Activity
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on November 30, 2020
Greetings. People need their shoes repaired and shine, as well as leather work done. Someone just has to come and pick up the work from people's houses. Running ads on Facebook and targeting women over 30 (since they do most of this kind of purchasing) in zip codes closet to where Melvin works...
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Greetings. People need their shoes repaired and shine, as well as leather work done. Someone just has to come and pick up the work from people's houses. Running ads on Facebook and targeting women over 30 (since they do most of this kind of purchasing) in zip codes closet to where Melvin works is probably a good way to go. If he has email addresses and phone numbers from past customers he can reach out to them with his new "pick up" service, highlighting the repair aspects of his work. He can save them time and money . . . He may also want to think about going to Farmer's markets which are still running and setting up a booth to take pick up and repair orders.
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on October 05, 2018
I think SurveyMonkey probably works best. They make creating the survey and delivering it easy, and they organize the reports well.
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I think SurveyMonkey probably works best. They make creating the survey and delivering it easy, and they organize the reports well.
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on August 17, 2018
Check out CallFire.com. You can get new numbers, even ones people can test to, easily.
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Check out CallFire.com. You can get new numbers, even ones people can test to, easily.
1 Reply
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on August 17, 2018
I find its better to say I don't have one and ask for there's so I can follow up with them. Just seems to make things move more quickly.
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I find its better to say I don't have one and ask for there's so I can follow up with them. Just seems to make things move more quickly.
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on June 08, 2018
Well, it depends on how many clients you have and how important the service is.
If you have 20 clients, you email them and say something like "Hi Linda, I wanted to give you a heads up that I just finished (doing the service) for another client and it went great. As it turns out (something...
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Well, it depends on how many clients you have and how important the service is.
If you have 20 clients, you email them and say something like "Hi Linda, I wanted to give you a heads up that I just finished (doing the service) for another client and it went great. As it turns out (something interesting about the service and how it helps people). If you want to know more, let me know. I think this could be useful for you because (reason). In any case I thought you would find it interesting."
If you have more customers, you send out a friendly email to describe the new service you are providing and why the needs of your clients compelled you to start giving them more.
Alternatively you can create videos and promote on Facebook, Youtube, or Twitter using custom "audiences" that target by cell phone number or email address to explain the service you are offering and why the needs of your many clients compelled you to offer them more.
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on June 01, 2018
It's probably best to visit the company and ask to speak to the manager. If they aren't in, ask for an email address and phone number. These businesses tend to be small and family run. The owners aren't often found on sites like Linkedin, and if they are they don't advertise their association...
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It's probably best to visit the company and ask to speak to the manager. If they aren't in, ask for an email address and phone number. These businesses tend to be small and family run. The owners aren't often found on sites like Linkedin, and if they are they don't advertise their association with their business.
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on March 08, 2018
Well, a couple of things come to mind . . . I've sold a wide variety of computer services for many years, and the way to get customers is literally to provide them with support. Folks contacting you with help getting something working hire you as a consultant, programmer, developer, etc. If you...
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Well, a couple of things come to mind . . . I've sold a wide variety of computer services for many years, and the way to get customers is literally to provide them with support. Folks contacting you with help getting something working hire you as a consultant, programmer, developer, etc. If you run free or cheap classes for folks in the area that cover stuff they care about, you'll get them engaged with your company and buying products and services you sell. It's worth hiring some tech/trainer to work for your company just to do public outreach for free or very cheap all day every day. It will be a lead machine . . . People mostly buy computer services (as you point out) in reaction to a problem. Help them solve the little problems they'll pay you to solve the big ones. I hope this is helpful . . .
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on March 08, 2018
All right, but if I tell you . . . you must not tell anyone else :) Generally speaking most live events have notes you distribute after the event. Give people a hand out that has the address where you'll be posting the notes. When they get there, require their email address before you let them...
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All right, but if I tell you . . . you must not tell anyone else :) Generally speaking most live events have notes you distribute after the event. Give people a hand out that has the address where you'll be posting the notes. When they get there, require their email address before you let them download. If your notes are amazing, people will give their email address to get them. I hope this helps . . .
Nancy from Customer Success, Growth & Enablement Leader | Onboarding, Training & Adoption at Scale Answered this on November 30, 2017
My events answer the questions working writers, screenwriters, and producers actually have as they build their projects and sell their work. They are designed to help people take big steps forward in the revenue they generate from their work. They also help people find the business relationships...
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My events answer the questions working writers, screenwriters, and producers actually have as they build their projects and sell their work. They are designed to help people take big steps forward in the revenue they generate from their work. They also help people find the business relationships they need to succeed.
