IT & Network Support
Tired of slow and spotty internet around your house or business? Is watching 4K impossible? Our expert technicians can fix your network connection and boost your WiFi signal to give you the fastest internet possible. Does your WiFi keep dropping out? If you can’t maintain a stable connection, or certain devices won’t communicate with each other, have a Pro swing by to troubleshoot your wireless network. Included in Managed Services is unlimited onsite and remote support. This is the day-to-day end-user assistance with how-to questions and general desktop support issues that every IT department handles. We believe we do this better than other IT companies because our support is buttressed by the other three delivery areas. Through our disciplined standardization process, All of our Managed Services customer’s networks are configured using the same guidelines, so regardless of the technician assigned to a ticket, they already have a very good understanding of how to resolve an issue. Not only are network configurations standardized, but through rigorous documentation protocols, each customer’s specific information is organized and readily available, making finding pertinent information efficient and direct.
Services Include:
1) Troubleshoot connectivity issues. Recommend new equipment and technology if necessary.
2) Install and configure network cards and wireless connections
3) Configure and secure a router
4) Create a secure network
5) Coordinate setup preferences
6) Connect peripheral devices to the wireless network