About Us

MAS TELECOM LLC has an extensive carrier product portfolio backed by over 35 years of telecommunications experience and back office support to grow businesses.

We design and deliver Communications & IT Solutions on services helping organizations execute on their strategic goals.

Our Focus? Every business is unique so we start with listening to the needs of our clients, and then exceed those needs in every way.

Today, all businesses rely on their voice and data services for revenue. Don't risk making the wrong decision, give us the opportunity to analyze and review your current spend. Let us provide you alternatives for your voice and data services. Call us today and ask for a no obligation, no hassle review of your current Telecom & IT expenditures. Our number is 281-686-7757 and ask for Mark Smith.

How We Got Started

I have a little more than 35 years of serving customers solving their short and long term communications needs. I have learned from experiences, the customer does not always get what they are buying. For this and many other reasons we meet with a company to discuss their current and future needs. And from the information gathered we will provide the customer with various and scalable solutions.

Products & Services
- Single Point of Contact - Solutions for YOUR Needs, No Sales Pitch & Generic Quotes - Unbiased & In-Depth Knowledge of Services & Providers...
MAS Telecom LLC offers VoIP telephone service and installation for small businesses of all sizes. Serving businesses in Sugar Land and beyond.
We offer installation in Sugar Land of ALL SERVICES RECOMENDED.
Recommendations Given (36)
"Excellent skills and product"
"thank you"
Recent Activity

Mark from MAS Telecom LLC Answered this on March 31, 2020
now is the time to take courses on updating yourself on the technology changes and upcoming new service. i am doing training and webinars. (more) now is the time to take courses on updating yourself on the technology changes and upcoming new service. i am doing training and webinars.

Mark from MAS Telecom LLC Answered this on February 05, 2020
Referral Marketing Do’s and Don’ts – Getting The Most Out Of Your Referral Program  Dinesh RajuMarch 10, 2015Add comment4 min read What are the do’s and don’ts of referral/invite programs? Some are great and perform fantastically, while others are poorly executed, spammy and upset customers.... (more) Referral Marketing Do’s and Don’ts – Getting The Most Out Of Your Referral Program  Dinesh RajuMarch 10, 2015Add comment4 min read What are the do’s and don’ts of referral/invite programs? Some are great and perform fantastically, while others are poorly executed, spammy and upset customers. What’s the difference? Originally posted as a Quora answer, by Dinesh Raju. – Building a good referral program takes a lot of work — a lot more work, in fact, than most people realize when they’re starting out! In our experience, there are broadly 3 parts to keeping your advocates happy and not being seen as spam: A. Establishing a great value proposition to begin with B. Getting your messaging right C. Making sure your referral system is structurally sound Let’s dig into the details. A. Establish a great value proposition before your referral program A technically perfect, functioning referral program will still fail if it’s not pegged to a great product that people care about.Do make sure you’re selling a product or service that customers want. Don’t embark on setting up a referral program before you’ve gotten this sorted out. A great way to tell is by running NPS surveys. (more here: http://www.netpromoter.com/why-n…). Find out why people buy your product and buy into your brand. Then craft every aspect of your referral program around it. Do you sell t-shirts that help customers express their rugged individuality? Then make the referral reward a free ticket to Burning Man. Align your program copy and incentives with the core value you’re providing so that the program delights advocates and gets them more of what they want. Understand when advocates are most likely to share. Are customers most likely to share when they’ve just checked out? Or is it when they’ve received and unpacked their shipped product? Find out when your customers are most engaged and send them program notifications at this point. This reduces the chance that advocates get annoyed by your referral marketing messages. B. Get your referral program’s messaging right Referrals are supposed to be human, organic, natural. You never want to be spammy or annoying.Respect marketing opt-out. Make sure you check if customers want to be involved in your referral program in the first place. Ask them if they’d like to receive marketing messages and don’t send them program communication if they don’t want to be included. Stay top of mind in a sensible way. A study by Advisor Impact (http://www.advisorimpact.com/dow…) asked advocates what could be done to increase the number of referrals they made. The second most popular answer was to remind them that the business was looking for referrals. Keeping your referral program top-of-mind is important, but do this in a sensible way. If you’re going to send reminder emails to advocates, either decrease the frequency of these message or stop them altogether if advocates aren’t engaging with your program. Keep your branding consistent. Design your referral program email and landing pages so that they’re consistent with the rest of your brand. Getting this look-and-feel wrong may leave advocates and their friends wondering if the referral program is really run by the business they want to refer. Read next: How to get your referral messaging right C. Ensure that your referral program is structurally sound Time and time again we’ve encountered developers who thought they could quickly hack together a referral program, only to discover that it’s far more complicated than they had initially expected.Make sure you’re detecting referrals correctly. The last thing you want to do is have referral go undetected after advocates have done all the hard work in referring friends. If you aren’t careful to check that referral tracking links and codes are working correctly, referrals may get lost and leave you with some angry advocates. Keep shady advocates at bay. Watch out for bad behavior by participants in your referral programs. You don’t want advocates to spam lists that they buy with referral links just to get a referral reward. This goes against the spirit of a referral program which should be about advocates helping their friends. It also tarnishes the image of your brand. Ultimately… If you’ve built a great product, you’ll already have customers who want to help you by telling their friends. With a referral campaign, you have an opportunity to fulfill your customers’ natural desire. But this doesn’t just happen by accident and you’ll need to be deliberate about it. These tips should give you good head start. - make sure you're selling a product or service that customers want, find out why people buy your product and buy into your brand,  understand when advocates are most likely to share to all who read this i simply googled the question and the link is  https://www.referralcandy.com/blog/referral-marketing-dos-and-donts-getting-the-most-out-of-your-referral-program/

Mark from MAS Telecom LLC Answered this on January 18, 2020
the best validation is customers. For startups the can fit into categories, go to Kickstarter. their website is www.kickstarter.com (more) the best validation is customers. For startups the can fit into categories, go to Kickstarter. their website is www.kickstarter.com

Mark from MAS Telecom LLC Answered this on September 26, 2019
first of all, you need great customer serv need to deliver a great customer experience, great customer service, always keep customers informed of new technologies and how it would affect his business. (more) first of all, you need great customer serv need to deliver a great customer experience, great customer service, always keep customers informed of new technologies and how it would affect his business.

Mark from MAS Telecom LLC Answered this on January 30, 2019
yes (more) yes

Mark from MAS Telecom LLC Answered this on January 14, 2019
How can I help? I am communicatipm ns consultant and do not charge for my services. Depending on your location, will depend on the carrier services available. May I call you to consult with you to discuss your requirements? (more) How can I help? I am communicatipm ns consultant and do not charge for my services. Depending on your location, will depend on the carrier services available. May I call you to consult with you to discuss your requirements?

Mark from MAS Telecom LLC Answered this on December 28, 2018
A cloud based solution using Nextiva and Comcast/spectrum services. I find these vendors as most reliable.  (more) A cloud based solution using Nextiva and Comcast/spectrum services. I find these vendors as most reliable. 

Mark from MAS Telecom LLC Answered this on September 25, 2018
well when  you get into this scenario, you have to learn to sell the value of what the product or service is. don't provide in your presentation lowest price today only. you will open up a can of worms. at this juncture, turn the discuss to the value the customer is receiving based on his needs... (more) well when  you get into this scenario, you have to learn to sell the value of what the product or service is. don't provide in your presentation lowest price today only. you will open up a can of worms. at this juncture, turn the discuss to the value the customer is receiving based on his needs stated. its hard to discuss via email but hope this helps.

Mark from MAS Telecom LLC Answered this on September 25, 2018
very good question with varying answers. first of all, you must fully understand the objection, don't get excited and dive into it with an answer. understand the objection and then provide a proper response. you have to make sure that this objection is the real objection, so confirm you have... (more) very good question with varying answers. first of all, you must fully understand the objection, don't get excited and dive into it with an answer. understand the objection and then provide a proper response. you have to make sure that this objection is the real objection, so confirm you have properly answered it. respond after answer, anything else?

Mark from MAS Telecom LLC Answered this on September 06, 2018
Welcome to Verizon, How may I help you. (more) Welcome to Verizon, How may I help you.

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