Are Millennial buyers less loyal?
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We are starting our 29th year in business. It is a wonderful feeling to start a relationship with a customer and see that individual come back to us for advise or new items that they need. Some of our customers from 25 plus years ago still come to see us. It is rewarding to build a relationship with someone who walked in our door just looking for an answer on how to get started kayaking, what items are needed to kayak, difference in the many, many kayaks in the market and where to begin. It is awesome to work with individuals of all ages.