Clean Genie LLC, Waterbury VT
Clean Genie LLC, Waterbury VT

Jean Snelling

Clean Genie LLC

About Us

Owner operated, fully insured, offering a full and flexible range of cleaning service at affordable prices. We tailor the job to the needs of the client.

The products and services we offer

Recommendations Given (7)
"Sarah is attentive to detail, professional, and a joy to work with."
"Mindy is knowledgable, ethical, and so kind. She works with her clients to make their massage..." Read more "Mindy is knowledgable, ethical, and so kind. She works with her clients to make their massage experience life changing. She has been helping me with chronic back pain, hip pain, and plantar faciatist. She has been making incredibly strides, and offers great advice for when you are not seeing her. Mindy cares. "
Recent Activity

Jean from Clean Genie LLC Answered this on May 23, 2021
We believe if you are going with the CDC guidelines of masking and social distancing, then now that has been lifted one should follow suit. You can’t pick and choose what to go by. If clients want to wear masks, great. If they do not, great. We are not requiring it. (more) We believe if you are going with the CDC guidelines of masking and social distancing, then now that has been lifted one should follow suit. You can’t pick and choose what to go by. If clients want to wear masks, great. If they do not, great. We are not requiring it.
2 Replies

Jean from Clean Genie LLC Answered this on July 17, 2018
I have not come across that as I don't actually recruit for business.  We get out business all by word of mouth... so that is a hard one. I really don't have a great idea. (more) I have not come across that as I don't actually recruit for business.  We get out business all by word of mouth... so that is a hard one. I really don't have a great idea.

Jean from Clean Genie LLC Answered this on May 05, 2018
99% of our new business comes from word-of-mouth recommendations from satisfied customers.  Our advertising budget is very small.  It's rare that I advertise.  When I do it is on a free community forum called Front Porch Forum.  I have tried spending money on advertising and find it just does not... (more) 99% of our new business comes from word-of-mouth recommendations from satisfied customers.  Our advertising budget is very small.  It's rare that I advertise.  When I do it is on a free community forum called Front Porch Forum.  I have tried spending money on advertising and find it just does not pay off.  Wish I could be of more help..

Jean from Clean Genie LLC Answered this on April 20, 2018
I don't really know.  Personally, I like the newsletter. It gives much needed info on the company and provides an avenue to publicly discuss issues - softly. (more) I don't really know.  Personally, I like the newsletter. It gives much needed info on the company and provides an avenue to publicly discuss issues - softly.

Jean from Clean Genie LLC Answered this on April 20, 2018
Never actually. Here in VT that's not something that's done usually. (more) Never actually. Here in VT that's not something that's done usually.

Jean from Clean Genie LLC Answered this on April 06, 2018
The need for fresh air after the cleaning of course.  Before that I think, just how dirty are my ducts.... (more) The need for fresh air after the cleaning of course.  Before that I think, just how dirty are my ducts....

Jean from Clean Genie LLC Answered this on March 22, 2018
Simple notes to personnel file. I keep a spiral bound notebook for my rough notes then type a more formal inpection report for the employees file (more) Simple notes to personnel file. I keep a spiral bound notebook for my rough notes then type a more formal inpection report for the employees file
1 Reply

Jean from Clean Genie LLC Answered this on December 12, 2017
Carolyn I have the same problem. I try very hard to watch expenses payroll is my biggest hit and no matter how hard I try to put money aside something breaks and has to be fixed or replaced. I'm always treading water. I hope someone has an idea for us both. (more) Carolyn I have the same problem. I try very hard to watch expenses payroll is my biggest hit and no matter how hard I try to put money aside something breaks and has to be fixed or replaced. I'm always treading water. I hope someone has an idea for us both.
1 Reply

Jean from Clean Genie LLC Answered this on October 28, 2017
What I do , and it does not always work out, is to tell the customer our policy is to perform the first two cleaning at an hourly rate; and I do my best to estimate the hours, tasks, and total for them to budget; then after that we talk and I ask what their bare minimum priorities are, tell them... (more) What I do , and it does not always work out, is to tell the customer our policy is to perform the first two cleaning at an hourly rate; and I do my best to estimate the hours, tasks, and total for them to budget; then after that we talk and I ask what their bare minimum priorities are, tell them how long that will take and set a job price. I make sure they understand the price stands wether the teams takes 1 hr or 3 hrs; the only time it will change is if the client adds tasks, which I ask them to email me about prior to our arrival to allow me to schedule the approproate time to accomplish all they need and to let them know what the price will be for that cleaning with the added tasks.

Jean from Clean Genie LLC Answered this on October 07, 2017
For me here in Vermont, I used to stress about open spots, but someone is always cancelling and rescheduling and our "open" spots seem to fill rapidly either through reschedules or new calls. If I end up with a light day, I just send everyone home early for a change and it helps build morale.... (more) For me here in Vermont, I used to stress about open spots, but someone is always cancelling and rescheduling and our "open" spots seem to fill rapidly either through reschedules or new calls. If I end up with a light day, I just send everyone home early for a change and it helps build morale. Obviously, if this is happening frequently, you may want to reach out on a local electronic platform and let everyone know you have spots open for "residential" or "_____" cleanings and see who calls.

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