Chiropractors: What do you do to maximize patient retention (loyalty) and maintain the strategy consistently over time?
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It has to start from Day 1 with education about chiropractic and health. Find out what patients would like to be doing that their condition is stopping them from doing. For example, "I can't lift my grandson" or "I can no longer run which I love doing". Talk with them about their goals and help them get there. Celebrate their successes. And LISTEN really well! Keep in touch with things like birthday cards, FB posts, etc. Answer all of their questions.