Avalyne Research & Consulting is a customer experience (CX) and market research (MR) company that helps organizations get close to their customers, to understand how to design customer experiences, how to build and promote products, and how to answer any customer-centric business questions (and shouldn't all your questions be customer-centric?).

I worked for 15 years on the Market Research and Customer Experience teams for the Intellectual Property & Science division of Thomson Reuters (now Clarivate), left in 2014 and took my knowledge and experience into the field to help other organizations get to the heart of what their customers need and want.