Trang Ton
Optimal Dental Center
About Us
Our dental practice provides general dental services for the entire family plus implant, orthodontic (braces & Invisalign), and sedation services in our Reston & Fairfax locations. We have Saturdays hours to accommodate our patients' work & school schedule.
We also partner with local businesses with 20+ employees to provide an Employee Dental Discounts programs at no cost to our partnered businesses to provide to their employees.
How We Got Started
To serve our community's dental needs & promote dental health & wellness.
The products and services we offer
Recommendations Received (28)
Jaime D Boggio
BRANDIA LLC - Intellectual Property & Business Law
Highly Recommended
"Amazing service & staff!"
Shawn Hawkins
Hamma Down Enterprises, Inc
Highly Recommended
"The entire staff at Optimal Dental Center is professional and courteous. The expertise is top..."
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"The entire staff at Optimal Dental Center is professional and courteous. The expertise is top shelf as well. After suffering through 3 attempts to fix a crown at another dental practice, the team at optimal fixed it right the first time with nowhere near the level of discomfort I experienced at the previous dentist. I recommend Trang and her team without hesitation!"
Products & Services
- General dental services for patients age 3 to 103: checkup, cleaning, fillings, root canal, crown, bridge, extractions, etc.
- Orthodontic ser...
Recommendations Given (35)
David Hillelsohn
DHill Financial, LLC
Highly Recommended
"David truly is the “partner for life” with exceptional client service, always recommending what..."
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"David truly is the “partner for life” with exceptional client service, always recommending what is the best for his clients, and always be there for his clients when they need help. As business owners, my husband & I are well taken care of by David for our personal & Keyman life insurance needs. Totally recommending David. "
AnnMarie Railing
Ann Marie Railing, Private & Corporate Wine Tastings
Highly Recommended
"She’s knowledgeable & fun to learn wines with. "
Recent Activity
Hi Drs.
I love reading all your answers with further insights and useful feedback for a more effective approach to cover the clinical perspective. From an admin/non dentist perspective, here are a few inputs:
- If at all possible to show a sign of the problem through intraoral camera (black...
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Hi Drs.
I love reading all your answers with further insights and useful feedback for a more effective approach to cover the clinical perspective. From an admin/non dentist perspective, here are a few inputs:
- If at all possible to show a sign of the problem through intraoral camera (black dot, cracked line, ugly old amalgam filling, etc.), do take & show as many of these “real life” pics as possible. As Drs. you understand X-rays. To most lay person, it’s all just black & white blob :)
- Many times, a person saying no has a reason: cost, fear, lack of trust in whether they need it. In not a sellsy but compassionate way, ask them honestly what is holding them back. If it’s $, be sure your office manager/admin staff help the patient walk through how they can arrange payment options to fit the patient’s budget & what they can afford. If it’s “honestly, I don’t feel anything wrong/see anything wrong”, then as providers, we have to investigate: maybe patient has been recommended unnecessary things/treatment/commodity before by others & has had negative feelings of “being sold” about it. Once that comes up, honestly share with them that you would recommend the same as if he/she’s your family & for his/her best interest. Many other times, Drs., it’s the perception of the discomfort of getting the procedure done is far more apparent than the “invisible” problem. Unfortunately, dental procedures are not the most “fun & comfortable”. Many people dread them, so in their minds’ eyes, why go through the misery of treatment for something that is not causing them misery yet. But many times, patients felt bad saying they are scardy cats.
- If after all honest & caring clinical & administrative communications are provided & all hold backs addressed, the patient still doesn’t want to proceed, Have your admin staff print the tx plan out, document all applicable notes including that patient aware of possible subsequent risks of no treatment & chooses to not proceed with treatment for now due to _____. Have patient sign the treatment plan & staff scan in & give patient a copy for record.
- Subsequently, at future hygiene visit, if the problem is getting bigger, again try to show that in real pictures & check in with patient if patient would like to address it now. If treatment changes now, have your admin staff print updated tx plan & present to patient the difference in cost.
The decision is essentially patient’s. We just make it as easy for the patient to say yes confidently as possible.
Having dental insurance that covers 100% the routine hygiene visits twice a year makes it a little easier financially for patients to be consistent, but totally agree with most answers here that it’s all in how well educated & how much the particular patient values his/her health including dental...
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Having dental insurance that covers 100% the routine hygiene visits twice a year makes it a little easier financially for patients to be consistent, but totally agree with most answers here that it’s all in how well educated & how much the particular patient values his/her health including dental health. As a practice director for 14 years at Optimal Dental Center, I’ve seen self paying patients who are very consistent with their dental care while insurance patients who doesn’t have to pay anything for routine appointment not being consistent. All we can do is to educate with respect, care & support to motivate our patients to do what’s is best for them.
Get connected & involved locally was one of the very best marketing efforts for us . Our dentists are amazing and we give exceptional patient care. Our patients refer many friends & family. However, active effort still needed to push our name out to our community. Trust is built through...
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Get connected & involved locally was one of the very best marketing efforts for us . Our dentists are amazing and we give exceptional patient care. Our patients refer many friends & family. However, active effort still needed to push our name out to our community. Trust is built through relationship & presence, so our involvement in our local BNI chapter, local chambers as well as our participation at local community events & outreaches have brought us long term patients.
We used to do direct mail postcards when our office first established. We haven't used them in the last 10 years. We reply on relationship with our patients, through networking with local organizations & professionals & online reviews & presence to continue building our office's patient base....
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We used to do direct mail postcards when our office first established. We haven't used them in the last 10 years. We reply on relationship with our patients, through networking with local organizations & professionals & online reviews & presence to continue building our office's patient base. Thank you!
1 Reply
Our staff share with patients the special Viva gift cards of a special gift that our patienrs' referrals can use coming in as new patients. Our patients can give those cards to coworkers, friends & family. The cards have the patients' names programmed into them, so we know to thank our patients...
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Our staff share with patients the special Viva gift cards of a special gift that our patienrs' referrals can use coming in as new patients. Our patients can give those cards to coworkers, friends & family. The cards have the patients' names programmed into them, so we know to thank our patients for their referrals. We do go above & beyond to care for our patients as if they are family & that brings the referrals. The gift cards just make it easier and more convenien for patients to refer us.
We currently use Demand Force for both our office locations. It's integrated with Dentrix. Decent so far. Any system is as good as how diligent office team enters patients' contacts (emails, cell #) & how proactive & responsive the patients are.
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We currently use Demand Force for both our office locations. It's integrated with Dentrix. Decent so far. Any system is as good as how diligent office team enters patients' contacts (emails, cell #) & how proactive & responsive the patients are.
Hi,I'm the Practice & Marketing Director for Optimal Dental Center in Fairfax & Reston, VA.
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Hi,I'm the Practice & Marketing Director for Optimal Dental Center in Fairfax & Reston, VA.