About Us

Robbi Hess is an award-winning, multi-published author. I am a long-time blogger & journalist. I write content for clients' blogs, newsletters, social media pages, press releases & more.

I am #TheOrganizedWriter who works with clients & freelance writers who want to learn ways to gain control of their writing tasks, writing life & writing schedules. I offer done-for-you packages or can also teach you to do-it-yourself.

How We Got Started

I wanted to connect clients to their customers through content.

Products & Services
Conquering The Overwhelm by All Words Matter, Inc.
This is a course to help you "conquer the overhwelm" of your business day. We work on time-blocking methods, productivity implementation steps, edi...
Recommendations Given (5)
Recent Activity

Robbi from All Words Matter, Inc. Answered this on September 28, 2018
Getting to know them before immediately deciding to work with them. You need to know if the client you want to work with will value the service and experience you offer.  (more) Getting to know them before immediately deciding to work with them. You need to know if the client you want to work with will value the service and experience you offer. 

Robbi from All Words Matter, Inc. Answered this on June 15, 2018
I typically require a 50% up front fee then the remainder after the work is done. Even if a client is a slow-payer, I am at least covered for a portion of the work done. I would also have a conversation with that client -- on the phone, in person, via video -- to discuss payment and any recourse.... (more) I typically require a 50% up front fee then the remainder after the work is done. Even if a client is a slow-payer, I am at least covered for a portion of the work done. I would also have a conversation with that client -- on the phone, in person, via video -- to discuss payment and any recourse. Make certain your contract spells out the terms of payment. 

Robbi from All Words Matter, Inc. Answered this on May 18, 2018
I think some entrepreneurs wear "busy" like it's a badge of honor. I think they need to focus on being effective. I am a firm believer in time-blocking for my business as it amps up my effectiveness (aka productivity although being productive doesn't always mean you're effective)  (more) I think some entrepreneurs wear "busy" like it's a badge of honor. I think they need to focus on being effective. I am a firm believer in time-blocking for my business as it amps up my effectiveness (aka productivity although being productive doesn't always mean you're effective) 

Robbi from All Words Matter, Inc. Answered this on May 18, 2018
I get many of my referrals from current clients. My second best referral source is LinkedIn.  (more) I get many of my referrals from current clients. My second best referral source is LinkedIn. 

Robbi from All Words Matter, Inc. Answered this on October 27, 2017
Do you have testimonials from former/current clients that speak to the high quality of care you provide the pet parents? I agree, it is always difficult when people want the lowest price, but still the highest quality. (more) Do you have testimonials from former/current clients that speak to the high quality of care you provide the pet parents? I agree, it is always difficult when people want the lowest price, but still the highest quality.

Robbi from All Words Matter, Inc. Answered this on October 04, 2017
I had this issue when I first started my business. Now, with every new client, I get a credit card on file and the contract states that my invoice is due within 10- days of my sending it and if payment isn't made (into my bank account -- I don't accept checks because it's too easy to get the... (more) I had this issue when I first started my business. Now, with every new client, I get a credit card on file and the contract states that my invoice is due within 10- days of my sending it and if payment isn't made (into my bank account -- I don't accept checks because it's too easy to get the "check is in the mail" conversation) On the morning of day 11 I charge the credit card on file.

Robbi from All Words Matter, Inc. Answered this on September 07, 2017
We change ours at least monthly even though we don't have an Airbnb like you do, it's just safer and gives me peace of mind to do that. (more) We change ours at least monthly even though we don't have an Airbnb like you do, it's just safer and gives me peace of mind to do that.
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Team

CWO -- Chief Writing Officer ~ Time Management Diva