Horrible. The sales people are pushy and continue to call even after I have threatened lawsuits. The leads are not fully vetted, and some are very much from questionable sources. They promote that they offer "safe" referrals for their clients because they do independent background checks on the companies they refer out, but what they don't tell their clients is the only person they do a background check on is the owner of the companies and they DO NOT require those companies to do their own background checks on employees. I asked, just because I was curious, if they would care if I had had felons working for me and the sales guy said, "Oh, we only do a background check on you, not your staff. (…) No you don't have to do background checks either." Yet there commercials advertise that the technicians they send to your home are properly vetted. They seem to be a very ethically questionable company at best.