Brandon Bahr from ABISS

Brandon Bahr

ABISS

Big Lake, MN
Consulting Managed Service Provider Technology
Consulting Managed Service Provider Technology
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About Us

We are a different kind of consulting group. We can help you with your business, but our specialty is problem solving. Are you trying to accomplish a new goal with your business but keep hitting a wall? Developing a new device but it malfunctions? Trying to figure out causation with an issue but are unable to removed correlated data? Our team of experts will sit down with you, collect all of the available information you have and then fill in the gaps for you. We don't sugar coat your solutions for you, we give you real, honest solutions that actually work. We are highly selective with the cases we take on and while we work on your project, we are consulting exclusively for you, but if we don't take your case, we will refer you to someone that might. Don't settle for just being a client number and feeling like you are just something on an assembly line. Our consultants all have a genius level IQ and have a desire to help those that would not normally have access to problem solving experts. Let us sit down and help you out. During the COVID-19 pandemic ALL non-profits are given a 100% free consult and only, optionally, pay what they feel it is worth, for all other businesses, we also offer sliding scales so all business owners can get the help they deserve, not just what they can afford.

How We Got Started

While working for other firms, we decided that some sanity was needed in the IT industry. Realistic prices and good work were what was needed. We still support the backend of our business with IT support and technology consulting, but have greatly expanded.

The products and services we offer

Managed Service Provider Computer Consulting Services & Support Information Technology Company Consultations Solutions Show all 5
Products & Services
Managed IT Services
We will be your IT department. Manage and monitor systems as well as maintain your technology infrastructure.
Product Solutions
Are you developing a new product or device but are stuck on a scientific/technology problem? Let us give you a free initial consult and see if we c...
Network Overhaul
Have you had your network rebuilt so many times that no one knows what is what any more? We can come in and take a look at the current setup and re...
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Recommendations Given (7)
"I brought my daughter because she has been couped up so much with all the stuff going on and she..." Read more "I brought my daughter because she has been couped up so much with all the stuff going on and she had a blast. Not only that, but Mandi did not patronize the children, yet I never really saw any children get bored or struggle. That in itself is an accomplishment, but my daughter struggles with self-esteem issues and she was running and having fun and trying her best which was amazing to see. Mandi truly has a gift for this type of thing."
"The owner has years of experience and utilizes it with every client. They will not only get you..." Read more "The owner has years of experience and utilizes it with every client. They will not only get you want you want, but do it fast and affordably. Even if you are not sure what you want, she will sit down with you and figure out a set of products that showcase your business in the best possible light. If you need any branded merchandise, start here."
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Recent Activity
When you own a small business - who is your most important customer?
Brandon from ABISS Answered this on August 06, 2020
If you prioritize your clients based on how important they are to you, they notice. I have seen a firm lose dozens of clients because they decided to implement a tier system for their clients. They had 3 tiers and within a year a large portion of their lowest tier, left to go elsewhere. It was... (more) If you prioritize your clients based on how important they are to you, they notice. I have seen a firm lose dozens of clients because they decided to implement a tier system for their clients. They had 3 tiers and within a year a large portion of their lowest tier, left to go elsewhere. It was not much money, but those clients had a sour taste in their mouths so they didn't have nice things to say about that particular firm. They have since been bought out and have been completely rebuilt. The small clients may not pay much, but there are a lot more of them and together they can be very loud. I work in the moment, when I am working with a client, they are the most important person in the world at that moment. I only answer emergency calls if I am onsite and my phone is off during meetings, regardless of how much they pay me or use my services, even if they are just a potential client.
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HomeAdvisor Ratings and Reviews
Brandon from ABISS Answered this on August 06, 2020
Horrible. The sales people are pushy and continue to call even after I have threatened lawsuits. The leads are not fully vetted, and some are very much from questionable sources. They promote that they offer "safe" referrals for their clients because they do independent background checks on the... (more) Horrible. The sales people are pushy and continue to call even after I have threatened lawsuits. The leads are not fully vetted, and some are very much from questionable sources. They promote that they offer "safe" referrals for their clients because they do independent background checks on the companies they refer out, but what they don't tell their clients is the only person they do a background check on is the owner of the companies and they DO NOT require those companies to do their own background checks on employees. I asked, just because I was curious, if they would care if I had had felons working for me and the sales guy said, "Oh, we only do a background check on you, not your staff. (…) No you don't have to do background checks either." Yet there commercials advertise that the technicians they send to your home are properly vetted. They seem to be a very ethically questionable company at best.
What's your single BEST method to WOW a customer?
Brandon from ABISS Answered this on August 06, 2020
One of the best pieces of advice I was given before I got started was make realistic promises and do your best to over deliver. An honest promise can never go wrong and as a general rule allows you to almost always come in under budget and ahead of deadlines, but even if you don't you, still... (more) One of the best pieces of advice I was given before I got started was make realistic promises and do your best to over deliver. An honest promise can never go wrong and as a general rule allows you to almost always come in under budget and ahead of deadlines, but even if you don't you, still fulfilled your promise, because it was realistic. This isn't as big of a wow for them, but it allows you to have a lot of little wow moments, and that is the key to retention and referrals, in my opinion.
How can I best use technology cost effectively to boost productivity?
Brandon from ABISS Answered this on May 20, 2019
Consolidation. Consolidate as many systems as you can into one service. Keeping costs down and putting as many things in one spot as possible. That makes it easier to track down info, read emails, contact clients and do business. I have consulted for clinics, print shops and retail, and that has... (more) Consolidation. Consolidate as many systems as you can into one service. Keeping costs down and putting as many things in one spot as possible. That makes it easier to track down info, read emails, contact clients and do business. I have consulted for clinics, print shops and retail, and that has always been the best solution to cut costs and streamline business.