An Introvert's Guide to Building a Referral Network
The importance of referrals in building a business is undeniable.
While you may get a random referral without a network, it is highly unlikely.
Generating a consistent flow of business from referrals only comes from investing in growing a solid business network.
That means talking to people. Face-to-face.
Daunting, right? Don’t despair! Many an introvert have managed to build a solid network, despite the need for alone time.
Here are some tried and true tips that will make business networking a little easier for you.
How to Network as an Introvert in 7 Steps
1. Be Visible at Events
From Chamber meetings to industry-specific meetups, there are loads of in-person opportunities to start raising your profile.
Lurk if you must.
Be a business wallflower, but start showing up.
Just having a pulse in public with your peers will start laying a foundation for future relationships.
2. Observe and Serve
Introverts are natural observers.
Use this to your advantage.
Watch and see who is who. Who is the gossip? Who is the quiet, competent one?
You can also use your observational talents to identify opportunities to serve. Does everyone leave the host to straighten all the chairs after the event? If so, this is a perfect way to step up and start engaging well-connected professionals, without making a fuss.
3. Exit Any Conversation with Ease
If you have social anxiety in addition to introversion, a great trick is to set a timer before you approach someone new.
If you set it for three minutes, and you get stuck in an awkward conversation, you can elegantly excuse yourself, saying you need to go take care of something.
If you are vibing with the person, just turn off the timer and roll with it.
4. Stay in-Touch on Professional Networks
Once you've made that connection, ask for their card. Unlike with dating, you don't have to wait the obligatory three days before making contact.
Just go ahead and shoot off an "it was nice to meet you" email. Include a way they can connect with you further, such as here on Alignable. If you really clicked with them, suggest coffee. You can use a calendar app, to book a date that works with ease.
5. Encourage and Support Each Other
Initial coffee dates shouldn't be used as an opportunity to pitch someone. This is the time to find out how you can encourage them, or be of service.
Referral networks are built on relationships, not sales pitches.
Ask about their business. What do they love about it? What are their pain points?
Even if you can't help them, let them know that you will keep their struggle in mind if you run across a solution.
Stuck? Turn the conversation back to them. Not only will you talk less, but you’ll be a conversational genius - as most people naturally like talking about themselves and letting you get to know them.
6. Celebrate Wins with New Professional Contacts
Once you been doing the above for a while, you will identify some people who might make great referral partners or mentors.
Every time you make a big sale or get a good check, take someone on that list to lunch. Make it a habit.
Here's a secret: people may turn down coffee, but almost no one turns down a free meal. These “big check lunches” have another added benefit - sometimes they turn partners into friends.
7. Be the Reliable Referral
People who actually do what they say they will, every time, are in the minority.
By just being reliable, you will set yourself apart.
Treat all referrals like gold. If you miss a deadline on a project that was referred to you, you can bet that will get around.
When someone gives you a referral, they are lending you their credibility.
Make them look like a genius. Everyone wants to be known as the person who knows amazing people.
Be amazing and that will also get around word-of-mouth!
You Can Do This!
A robust referral network doesn't happen overnight, but it will happen if you consistently work on it.
Unlike our extrovert friends who collect relationships effortlessly, we introverts have to have a plan.
A little bit of targeted interaction goes a long way.
If you feel overwhelmed, and don't know a good place to start, here is one more tip: find someone on Alignable that is close to you and send them a "hello" message. Tell them you are neighbors and you'd like to grab coffee, sometime. That’s what we’re all here for. Give it a try. It won’t kill you- we promise.
Related Content
How to Build a Referral Business Network
Dear Abel & Sofi: A Terrified Introvert Struggles With Sales
Editor’s Note: This article, “An Introvert's Guide to Building a Referral Network” was originally created by April Wier of Sugar Five Design on Oct 1st, 2017. We thought it was so great that we’ve updated and republished this content to our blog. Gotta burning question? Ask our community of over 4 million members.
Comments (1-9)
Having a networking breakfast or lunch with someone else in business is a good way to get around. Better yet organize a breakfast with business owners close to you
I just learned to treat every event that you go to like you're the host. Greeting people and introducing yourself around the room. It can be exhilarating if you are an extrovert and daunting if youare an introvert so start small.
Great info an right on. My challenge -----a 105 year company in a small town southern Cal---We have loyal locals and visitors but can't seem to grow our more than 2-3 % a year.
Advice please--thanks
Alan Rains
Rains Speciality Dept Store
I think it's easier to network online than in person for me. The reason is because the other person cannot judge my appearance or how nervous I am. I have made some nice connections. I like to drink coffee ☕and meet people, plus to me there is no judgement.
Great advice about the lunch wins. You share your victories with someone who is rooting you on and in many ways, it encourages them in their business. Most folks know about the coffee, but the lunch can set you apart from the competition.
thank you, that was informative. These were all new ideas for me. thanks!
Thank you. This was very helpful and although I have been networking for some time, I learned some great new tips here!
Jessie
I enjoyed how simple and easy to use the suggestions are. I have done some of these in past but did not think that just being at the events was enough to get noticed. I have always strived to be the reliable person so just taking the next steps as laid out in the article here should be easy enough.
Thank you so much for this informative article.