About Us

Russonet IT Service Management is a comprehensive business IT management company with a strong focus on security and minimizing risk. We manage all aspects of IT from the perimeter network and core infrastructure, including routers and firewalls, to the virtual hosts, workstations, on premise or cloud servers, and even security awareness training for the end-user.
Coupled with a meticulous network documentation system and best-in-class network monitoring system, we bring stability and predictability to client’s business.

Services include:
• Virtual CIO services
• Strategic IT road map planning
• Compliance and Gap analysis
• Firewalls and Routers
• Network Monitoring
• Servers and workstations
• Patch management
• User internet Security Awareness Training (iSAT)
• Backup services to local, offsite cloud, and replication
• Mail Security
• Endpoint security
• Vulnerability scanning
• Centralized Management
• Tier 2 and beyond support
• Reactive Services

How We Got Started

Being in the MSP (Managed Service Provider) business for over 20 years, I've seen first-hand the tactics other IT management companies use to manage their clients - most of the time, they don't work or leave gaps in security. I've combined the best tools and practices into a next-generation, security focused MSP.

Products & Services
- Multi-layered network security - Network Management - Internet Security Awareness Training - Monitoring - Comprehensive documentation - Standards...
Recommendations Given (1)
"Glen Benjamin from Century Link is thorough, meticulous and doesn't stop until he gets the job..." Read more "Glen Benjamin from Century Link is thorough, meticulous and doesn't stop until he gets the job done right! Not to mention that he's easy to work with."