About Us

BTS provides leadership training, consulting and coaching for any size organization. In a nutshell: we help both new and experienced managers to become more proficient leaders. We have served clients in government, banking, retail, hospitality, health care and automotive sectors. We are a certified Women's Business Enterprise with headquarters in Brighton along with staff and contractors throughout the United States who can deliver your training programs live or digitally. Our services are scalable - we can help all businesses regardless of size.

How We Got Started

We have prior, extensive experience managing a Corporate University and providing countless management, leadership and customer satisfaction training programs for the then largest domestic automotive manufacturer. Our team also has extensive personal experience in management and leadership that we rely on to help make our training real-world, not just theoretical.

Products & Services
DiSC Assessment and Training by BTS Consulting & Training
This assessment provides feedback about personal communication styles. Communication is often sited as a reason for disfunction in organizations. ...
Situational Leadership Assessment and Training by BTS Consulting & Training
Do you get frustrated because Managers and employees experience conflict? Leaders have distinct characteristics that govern their leadership "style...
Logo Design Services by BTS Consulting & Training
BTS Consulting & Training offers logo design services for businesses in and around Brighton. We'll work with you to customize a logo for your busin...
Recommendations Given (2)
"Kelly is a fabulous artist and friend!"
"Highest quality work and fantastic owners!"
Recent Activity

Mary from BTS Consulting & Training Answered this on November 19, 2018
That should have been "product" not "produce" LOL (more) That should have been "product" not "produce" LOL

Mary from BTS Consulting & Training Answered this on February 21, 2018
Stakeholders in the process need to understand how change works. There will likely be obstacles during periods of change, and sometimes human nature prohibits the ability to be effective at problem solving when conditions are rocky. It's helpful to state the problems and explore possible... (more) Stakeholders in the process need to understand how change works. There will likely be obstacles during periods of change, and sometimes human nature prohibits the ability to be effective at problem solving when conditions are rocky. It's helpful to state the problems and explore possible solutions before giving up the deal.

Mary from BTS Consulting & Training Answered this on December 18, 2017
It's one and the same for me - marketing myself and the company goes hand in hand (more) It's one and the same for me - marketing myself and the company goes hand in hand

Mary from BTS Consulting & Training Answered this on December 06, 2017
What have you tried to "get through to him"? With performance problems, you can bucket into 4 categories/solutions. Doesn't know "how" to do the job correctly- provide training Doesn't know "what" to do - provide clear directions about performance "Can't" perform - remove obstacles "Won't"... (more) What have you tried to "get through to him"? With performance problems, you can bucket into 4 categories/solutions. Doesn't know "how" to do the job correctly- provide training Doesn't know "what" to do - provide clear directions about performance "Can't" perform - remove obstacles "Won't" perform - provide consequences (My guess is it's a "won't" because he perceives no consequences for his unprofessional behavior. Renegotiate the contract based on meeting customer satisfaction KPIs)

Mary from BTS Consulting & Training Answered this on December 04, 2017
This year we will be supporting our local Ronald McDonald house and gathering items for their wish-list of supplies (more) This year we will be supporting our local Ronald McDonald house and gathering items for their wish-list of supplies

Mary from BTS Consulting & Training Answered this on August 05, 2017
Lots of good advice here about seeking help from a college in your area, in a related field of study. Also recommend preparing a list of specific tasks and how they prepare that person for a "real world" occupation. Some internships are just glorified office help, so in order to get great... (more) Lots of good advice here about seeking help from a college in your area, in a related field of study. Also recommend preparing a list of specific tasks and how they prepare that person for a "real world" occupation. Some internships are just glorified office help, so in order to get great candidates, write a compelling description of the tasks

Team