About Us
We aren't reselling a third-party phone system, you deal with us from the start and never anyone else for support, installation or billing. We provide concierge level service in all aspects.
We have the references and 99% customer retention over the last 6 years to show how our service compares to others. We guarantee our service or your money-back period, without having a single contractual agreement.
The products and services we offer
Recommendations Received (7)
"Bryan and his team have been instrumental in making sure my phone systems are running and..."
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"Bryan and his team have been instrumental in making sure my phone systems are running and properly configured. Their support is unparalleled and make it very easy to understand what is going on and how they're going to address it. I highly recommend using Sharktek for your phone and IT needs."
"A lot of cool features with their products "
Products & Services
Hosted, Virtual, Cloud – what does it all mean? Simply put, your entire phone system is delivered to your business over the internet. You no longer...
Receive your faxes on any device. All you need is e-mail access!
Redfax knows who you are from the moment you sign up, making it easy to send ...
Built to be easy, quick, and cost-effective, GoSigner allows you to send documents and collect legally binding signatures--all online!
Recommendations Given (8)
"The chocolates are pretty amazing, doesn't matter if you go in on a full stomach or hungry you..."
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"The chocolates are pretty amazing, doesn't matter if you go in on a full stomach or hungry you will have to get several...we did!"
Recent Activity
Hey Ronda, mainly reliability and cost savings. As a VoIP provider, most of our clients chose us because they were looking for an alternative from the mainstream telco providers. With traditional telcos, you are hit with a slew of taxes and outrageous fees for basic feature sets.
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Hey Ronda, mainly reliability and cost savings. As a VoIP provider, most of our clients chose us because they were looking for an alternative from the mainstream telco providers. With traditional telcos, you are hit with a slew of taxes and outrageous fees for basic feature sets.
Certainly. So much so that we developed our own digital signing platform. Especially if you're sending the same documents over and over again to be signed. Not to mention if you already have the form you can simply drag and drop fields to be filled out. This makes it really easy to create a...
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Certainly. So much so that we developed our own digital signing platform. Especially if you're sending the same documents over and over again to be signed. Not to mention if you already have the form you can simply drag and drop fields to be filled out. This makes it really easy to create a legally binding document. Then the fact that once it is signed it automatically gets sent back and stored in the cloud.
Depending on the urgency (since we are an IT company) we respond and delegate the tasks accordingly. But to directly answer your question. We send out email reminders periodically to inform our clients and ask them to send help inquiries to our help desk if they can't reach us by phone during off...
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Depending on the urgency (since we are an IT company) we respond and delegate the tasks accordingly. But to directly answer your question. We send out email reminders periodically to inform our clients and ask them to send help inquiries to our help desk if they can't reach us by phone during off hours.
A humble recommendation if you are getting a lot of after-hours calls would be to find a VoIP provider that has the ability to set up time rules. So when a client calls during the specified after-hours period you can direct them to another number, a recording to further inform them, or an after-hours voicemail.... etc Hope this helps, Gail!
1 Reply
Hey Michael, Whichever option you choose, be sure to ask them their policy for porting out your number in case you decide to leave them in the future. Some companies it's free to port out, some charge, while some don't allow you to port out the number if you purchased it through them.
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Hey Michael, Whichever option you choose, be sure to ask them their policy for porting out your number in case you decide to leave them in the future. Some companies it's free to port out, some charge, while some don't allow you to port out the number if you purchased it through them.
Most businesses already have an established office number that they publish on business cards. We have the ability to route calls to ring multiple targets including cell phones. You can set up call announcements as well so you can differentiate a business call from a personal call to your cell. ...
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Most businesses already have an established office number that they publish on business cards. We have the ability to route calls to ring multiple targets including cell phones. You can set up call announcements as well so you can differentiate a business call from a personal call to your cell. Of course, if someone wants additional numbers for specific reasons we provide that flexibility as well.
We guarantee our service or your money-back period, without having a single contractual agreement.
Our customers deal with us from the start and never anyone else for support, installation or billing. We provide concierge level service in all aspects. We have the references and 99% customer...
(more)
We guarantee our service or your money-back period, without having a single contractual agreement.
Our customers deal with us from the start and never anyone else for support, installation or billing. We provide concierge level service in all aspects. We have the references and 99% customer retention over the last 6 years to show how our service compares to others.
Thank's for all of the answers thus far. A big priority for us is communication. Communication with our clients as well as our team.
(more)
Thank's for all of the answers thus far. A big priority for us is communication. Communication with our clients as well as our team.
